Currently building customer-facing B2B SaaS tools for the freight industry. Previously built enterprise workflow and productivity tools.

Mentored students across UX Research and UX Foundations courses.

As a lead on the sales design team, I shipped and oversaw the design of large-scale, high-traffic experiences across Verizon.com and My Verizon app. My day-to-day included (but is not limited to) facilitating creative concepting and feedback sessions, creating and testing designs, presenting design decisions to stakeholders and collaborating with engineers to develop designs.

Conducted discovery work on users, industry insights and competitive landscapes, participated in sketching workshops, created wireframes and designs based on business, legal, technical requirements, and iterated designs based on user and client feedback. Projecrs included milgard.com and singer.com

Projects included slickchicksonline.com and interculturaljourneys.org

Created research plans to address brand questions, analyzed qual and quant data, and created visual research reports to synthesize findings for clients including Walmart, Samsung, Kohl's and Nestle.