# Annie Austin

> Enterprise Growth at Ramp

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/annieaustin

My interests lie at the intersection of entrepreneurship, innovation, and international development. Paired with my language skills, these interests have enabled me work in the US and abroad, and I'm proud to approach my career with a global perspective. 

My professional strengths include: fostering internal and client-facing relationships to accomplish a shared goal, articulately communicating complex ideas, hiring and managing a team, project management, process optimization, and creating structure out of ambiguity.  

During my free time, you can find me skiing, scuba diving, reading, or pursuing an adventure.

## Work Experience
### Strategic Enterprise Account Manager @ Ramp
Jan 2026 – Present | New York, New York, United States

### Enterprise Account Manager @ Ramp
Jan 2025 – Jan 2026 | New York, New York, United States

### Mid Market Growth @ Ramp
Jan 2023 – Jan 2025 | New York, New York, United States

### SMB Growth @ Ramp
Jan 2022 – Jan 2023 | New York, New York, United States

### Customer Success Manager @ Saltmine
Jan 2021 – Jan 2022 | New York City Metropolitan Area
-Generated $1M+ in renewal revenue, expanding our top clients’ product utilization
-Leveraged technical SaaS expertise, significantly increasing clients’ ROI/ROX
-Developed key strategies to grow accounts/scale processes in a fast-growing Series A startup

### Manager, Inside Sales @ WeWork
Jan 2020 – Jan 2021 | New York City Metropolitan Area
-Rebuilt (hired/onboarded) inbound team with Sales Leadership 
-Coached a team of 6 through org changes to a 25% increase in performance by EOY 2020
-Mentored in the ASCEND Female Leadership program, member of Enterprise Culture Council

### Enterprise Account Manager, Key Accounts @ WeWork
Jan 2020 – Jan 2020 | Greater New York City Area
-Managed 7 Enterprise companies including Twitter, Deloitte, and Shopify
-Maintained <105% retention rate via excellent internal and external relationships 
-Hosted quarterly business reviews with clients (VPs to C-Suite) often incurring renewals
-Built a strong internal network across teams to drive client success in collaborative way

### Enterprise Account Manager @ WeWork
Jan 2019 – Jan 2020 | Greater New York City Area
-Managed 15 Enterprise companies including Johnson & Johnson, Deloitte, and Equinox
-Averaged <105% rate of retention and generated $10M+ in renewal revenue
-Took initiative to redesign QBR template to enhance product adoption and utilization

### Learning Lead @ WeWork
Jan 2018 – Jan 2019 | Greater New York City Area
-Designed, standardized, and scaled all onboarding initiatives for ~7000 hires in <30 cities
-Created and managed internal onboarding webpages (60,000 unique page views)
-Project managed 40 stakeholders to scale and deliver content

### Global Onboarding Senior Associate @ WeWork
Jan 2017 – Jan 2018 | New York City
-Designed core “Immersion” program, scaled to 75% global participation within 6 months
-Built and standardized onboarding template for +40 corporate teams
-Project managed content experts to execute on aggressive timelines

### Account Manager, B2B&SaaS Vertical @ Endeavor
Jan 2016 – Jan 2017 | Mexico City Area, Mexico
-Designed/executed recurring program for executives; generated ~US$20,000 annually 
-Obtained deep SaaS industry knowledge while managing B2B/SaaS portfolio
-Completed business profiles for Endeavor Entrepreneur prospects (~50/year)

### Business Development Representative (ERP, CRM, HCM) @ Oracle
Jan 2015 – Jan 2016 | Washington D.C. Area
-Averaged 112% quota by developing strong internal and client-facing relationships  
-Developed consultative sales skills for SaaS products via 5-week Sandler Method training

### Campus and City Editor, Guest Writer @ Venture Capitol
Jan 2014 – Jan 2015 | Georgetown University
-Managed 10 writers, editing their pieces for publication for the Campus and City sectors
-Interviewed, wrote, and published various articles on entrepreneurs including Misfit Foods
-Established effective presence on campus over in just six months

### Communications Intern @ The Messina Group
Jan 2014 – Jan 2014 | Washington D.C. Metro Area
-Worked directly with Senior Vice President on research and effective communications	
-Drafted a successful proposal to restructure internal operations for a top-tier, philanthropic organization

### Writer, Policy Intern @ Catalytic Communities
Jan 2013 – Jan 2013 | Rio de Janeiro, Brazil
-Contributed a series of articles analyzing interviews with favela residents
-Published an article evaluating the impact of Brazilian cash-transfer policies (in English and Portuguese)


## Education
### Bachelor's of Science in International Affairs, Culture and Politics: Political Economics in Latin America
Georgetown University

### Fellow in Senior Fellow; President and Member of Alumni Committee (FAC)
Princeton University


## Contact & Social
- LinkedIn: https://linkedin.com/in/annieaustin1

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Source: https://flows.cv/annieaustin
JSON Resume: https://flows.cv/annieaustin/resume.json
Last updated: 2026-04-07