# Annie Pates

> Software Engineer | RTC mentor

Location: New York, New York, United States
Profile: https://flows.cv/anniepates

Software engineer at Alloy. Community-builder with Rewriting the Code and Her Workplace.

## Work Experience
### Software Engineer @ Alloy
Jan 2025 – Present | New York, United States

### MS Computer Science @ Khoury College of Computer Sciences
Jan 2021 – Jan 2025 | Boston, Massachusetts, United States

### Software Engineer Intern @ Mercedes-Benz Research & Development North America, Inc.
Jan 2023 – Jan 2024
• Delivered MVP of transformational large-scale infrastructure application to improve efficiency of over-the-air software updates, reducing time needed to install by 75%.
• Owned interface development, enabling update algorithm to be placed on Mercedes vehicles, working with RESTFUL API’s in the poorly resourced D Language. 
• Built portability and scalability through Docker containers and Makefiles in CI/CD pipeline.
• Successfully demonstrated impact of new feature to executive leadership, driving collaboration across technical and non-technical teams to ensure design met organizational needs.

### NSF DREAM Masters Research Fellow @ National Science Foundation (NSF)
Jan 2023 – Jan 2023 | Boston, Massachusetts, United States
•	One of 25 master’s students selected for NSF full-time independent research fellowship. 
•	Improved labeling and search of 3D object databases, opening access to thousands of unlabeled models to builders with visual impairment.
•	Architected and implemented novel system from concept to application to testing and validation.
•	Mastered natural language processing, unsupervised learning, network theory techniques to 3x relevant labels applied, providing detailed text descriptions to those unable to read or interpret 3D files.

### Director @ Resonance Insights
Jan 2019 – Jan 2021
•	Established new division working directly under CEO, exceeding goal to increase focus on nonprofit clients doubling client base in first 3 months, and 8x within two years.
•	Spearheaded development and deployment of daily health smartphone survey for large midwestern health system, rolling out within a week at start of COVID-19 pandemic, reporting results and implementing continuous improvement optimizations.

### Project Manager @ Resonance Insights
Jan 2017 – Jan 2019
•	Managed team of analysts; developed and executed roadmap for 70+ client relationships from proposal, onboarding, collaborative design and implementation with our survey software, development and presentation of recommendations.

### Project Analyst @ Resonance Insights
Jan 2014 – Jan 2017
•	Programmed real-time, customer-facing surveys based on client needs to understand drivers of customer behavior.
•	Analyzed results and authored solutions-oriented client materials.

### Project Manager @ Lifespan Research Foundation
Jan 2018 – Jan 2018
•	Oversaw day-to-day operations of startup education foundation
•	Increased project load 2.5x in 6 months
•	Authored primary foundation materials including Mission Statement, quarterly reports, board communications, website, master deck, and budget

### Development and Event Planning Intern @ Jeanne Geiger Crisis Center
Jan 2013 – Jan 2013
•	Summer internship at best-in-class organization supporting families affected by domestic violence.
•	Drove interest in the annual Walk Against Domestic Violence via flier campaigns and participation in community events, increasing participation 20% year-on-year.
•	Executed a sponsorship campaign via direct mail to over 600 local and national businesses.
•	Promoted events across Massachusetts on community calendars and in local newspapers.


## Education
### Master of Science - MS in Computer Science
Northeastern University

### Bachelor of Arts (B.A.) in International Relations and Affairs, Economics
Boston College

### International Relations and Affairs
Sciences Po Strasbourg

### Phillips Academy


## Contact & Social
- LinkedIn: https://linkedin.com/in/anniepates

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Source: https://flows.cv/anniepates
JSON Resume: https://flows.cv/anniepates/resume.json
Last updated: 2026-04-13