# Anqi X. > Sr. Product Designer at Upwork Location: Sunnyvale, California, United States Profile: https://flows.cv/anqi I started as an industrial designer and found myself more and more engaged with the fast iteration and agile design process within product design. It inspired me to transition into the world of product design that I love very much. Now, I am a user experience designer with two years of experience. My passion lies in crafting end-to-end user experiences that delight, convert, and retain users. I have experience shipping a responsive website for an acupuncture business, building a design system from scratch, collecting both qualitative and quantitative user insights, and collaborating with teams remotely. When I am designing, I am excited about working on real problems and solving them through critical thinking, talking to users, and user-centered principles. Being involved in the growth of a product from ideation to launch thrills me. Mingling psychology, technology, and design to build useful and delightful products provides a sense of fulfillment for my soul and mind. In my design journey, I appreciate how hands-on experience and fast experimentation allow me to reflect, learn, and grow. I’m inspired by great design solutions and the sharing of ideas by the design community. It is my goal in 2 years to become a full-stack designer, an awesome storyteller, and someone who can be the glue that brings all the functions of a team together. In my free time, you’ll find me in nature, rock climbing in the mountains, ski in the snow, and scuba diving under the ocean. My favorite social activity is hanging out with friends with genuine conversations, wine, and laughter. You can reach out to me at anqix.design@gmail.com. Check my portfolio at anqixiao.com. ## Work Experience ### Senior Product Designer @ Upwork Jan 2024 – Present ### Product Designer @ Upwork Jan 2021 – Jan 2024 I'm on the Customer Experience (CX) & Trust team. ### Product Designer_Platforms @ Upwork Jan 2020 – Jan 2021 ### Product Designer @ GiveShop.app Jan 2020 – Jan 2020 | Remote GiveShop is a startup focusing on building a crowdsourcing platform to simplify the experience of donation and volunteering for various social causes. • Drove design and research development of web and mobile interfaces serving both consumers and enterprise needs with two other designers. • Enhanced the data-driven user research through various methods such as card sorting, user interview, usability testing, and competitive analysis. • Created wireframes and rapidly prototyped 4 rounds of high fidelity mockups to conduct usability tests, resulting in a 15% boost in customer engagement. • Iterated information architecture to reduce friction in navigation and time to donation checkout, leading to a 56% increase in customer satisfaction score. • Led two other designers to build a design system containing 25+ UI components. ### Product Designer @ NATURAL WAY HEALTH CENTER Jan 2019 – Jan 2020 | Sunnyvale, California, United States A Chinese traditional medical center serving the community for more than 10 years. • Drove the research and design process for the new responsive website, which increased the task completion (online appointment made) rate by 27%. • Developed a strategy to optimize the user funnel, which improved the funnel entry (business profile viewed) rate by 77%. • Conducted multiple rounds of user research with over 35 users, providing data and insights for design and business decision-making. ### UX/UI Designer @ ZOWDOW Jan 2017 – Jan 2017 | Greater Los Angeles Area A startup founded by Bill Gross (founder of IdeaLab) and Paul Ryan (CTO & co-founder of Overture and Goto.com). ZOWDOW delivered mobile-optimized search suggestions to more than 10 million users through enterprise partners such as Alibaba. • Studied users’ search queries across both local and foreign markets, provided data and insights for search result content strategy, and created localized content, which increased Click-through Rate by 12%. • Worked with a design lead to created UI components for both customer-facing and enterprise products. ### Graphic Designer @ Gopackup Inc. Jan 2016 – Jan 2017 | Santa Clara, California A travel platform, offering authentic local tours in 125 countries. • Collaborated with a team of designers and engineers to deliver a mini-program in WeChat and digital brochures. • Independently designed and shipped two WordPress websites to promote motorcycle and educational trips, which secured two business partners. • Created visual components for Instagram marketing campaigns. ### Darkroom Monitor @ Rhode Island School of Design Jan 2015 – Jan 2016 | Providence, Rhode Island Area Helped students in the darkroom on printing and chemistry. ### Teaching Assistant @ Hunan University Jan 2014 – Jan 2014 Helped professor research, answer questions and give feedback to students, give lectures. Duties included preparing projectors and sending out and collecting students homework. ### Field Researcher & Designer, Yaan Earthquake Area Regeneration Project @ Hunan University Jan 2014 – Jan 2014 Concepts were presented at the London Architect Festival 2014. Conducted two weeks of field research in the epicenter of Yaan City focusing on local peoples’ life in post-disaster and sought for commercial opportunities. ### Industrial Designer Intern @ Hisoon Industrial Design Inc Jan 2012 – Jan 2012 | Changsha, Hunan, China Industrial design company specializing in medical devices and more. • Collaborated with researchers and engineers to deliver a smart nurse cart design as a part of an intelligent medical system, which won the 3rd place in China Universities Industrial Design Competition. • Visualized and communicated the smart nurse cart concept in sketches, specs, and 3D rendering. • Collaborated with engineers to bring products from concept to physical prototype. ## Education ### Master's Degree in Industrial Design Rhode Island School of Design ### User Experience Design Professional Program UC Berkeley Extension ### Bachelor of Arts (B.A.) in Industrial and Product Design Hunan University ## Contact & Social - LinkedIn: https://linkedin.com/in/anqi-xiao - Website: https://anqixiao.com --- Source: https://flows.cv/anqi JSON Resume: https://flows.cv/anqi/resume.json Last updated: 2026-02-23