As an analyst prioritizing and delegating task for the team, working independently and participating as an integral part of multiple teams with strong analytical and problem-solving skills coupled with excellent written, verbal and inter-personal communication skills for client interaction. Experience with coordinating and managing a 10-member onsite team and 25-member offshore team.

Experience with incident management and report building tools like ServiceNow, HPSM and Jira. Also, worked on softwares like Confluence, fisheye, github, SVN and log monitoring tools such as Splunk and Xpolog.

Experience in databases like Oracle SQL, DB2 and SQL Server. Hands on experience coding with Java, JavaScript, HTML and Unix shell scripting.