Project Leadership: Directed a cross-functional team to deliver a high-performing mobile application, ensuring timely project completion and quality.

In-App Purchases: Implemented and managed in-app purchases using react-native-iap, successfully increasing revenue potential and user engagement.

Real-Time Updates: Developed a listener for real-time purchase updates, enhancing transaction reliability and user experience.

Error Handling: Engineered robust error handling mechanisms for purchase updates, promptly alerting users to issues and reducing user frustration.

State Management: Managed application state using React’s useState hook, ensuring consistent application performance.

API Integration: Integrated with Google’s Android Publisher API using Node.js, streamlining subscription management and improving user satisfaction.

Subscription Management: Implemented the acknowledge method to verify subscriptions, enhancing security and compliance.

Debugging and Logging: Logged critical information for debugging purposes, improving maintenance efficiency and issue resolution.

Technical Skills: React Native, JavaScript, Asynchronous Programming, State Management, Mobile Application Development, In-App Purchases, API Integration, Error Handling, Node.js, Debugging.

Use the ticketing system to handle customer requests for service.

Dispatch technicians on a priority basis to service calls.

Handle RMA requests from customers and maintain QuickBooks and Microsoft Office records.

Created and handled the entire supply chain processes by making relationships with third parties and implementing everything into the inventory management system

Trained a team of technicians and fulfillment specialists to use our custom system

Provided detailed monthly reports of all fulfillment processes and results of quality assurance of proprietary hardware and software.

I started here as a repair technician but took the initiative to design the quality assurance and entire fulfillment system that would scale as the company grew.