2025 — Now
2023 — 2024
San Francisco, California, United States
Products: One, One@Work
Summary: Led design for three product verticals – Money Movement, Retail, and One@Work, serving over 5 million customers.
Increased transfer volume by $22M in one year by designing and launching a user-friendly peer to peer transfer product that was used by 8% of customers
Managed the design pipeline for more than 15 high-traffic features while overseeing resources to ensure timely launches of impactful, scalable, and well-crafted products
Facilitated cross-functional workshops with product managers and engineers to align design solutions with business needs, increasing squad efficiencies
2021 — 2023
San Francisco, California, United States
Products: GGWP, Ohai, Forge
Summary: Led a team of designers to build AI-powered products combatting hate speech and toxicity in gaming, a customizable Zoom background creator, and a web3 gaming community and rewards platform.
Designed and launched a groundbreaking 0 to 1 Web3 platform that successfully built a community of over 280K Discord users and generated $2M in revenue in its first year of availability to the public
Drove strategic design initiatives and rapidly created high level vision artifacts to secure alignment with executive leaders, product managers, and engineering team stakeholders to ensure customer problems were solved empathetically while business goals were always in focus
Built and scaled the design team from scratch, recruiting and mentoring 4 designers to support multiple projects while fostering a culture of creativity and collaboration
Larkspur, California, United States
Products: EndeavorRX, Caregiver and Patient Portal
Summary: Led the redesign of the patient and guardian portal for Akili’s digital medicine platform, and designed a treatment tracking mobile app for iOS and Android.
Redesigned the patient and guardian portal for Akili’s digital medicine platform, streamlining three distinct flows into one simplified journey that reduced onboarding times by an average of 10 minutes per user
Created processes for validating product and design assumptions prior to development by testing concepts, prototypes, and visuals with active customers during customer research sessions
Designed a mobile app that gave patients and guardians the ability to track overall treatment progress that increased overall retention and treatment completion by 14%
San Francisco, California, United States
Products: Humble Choice, Humble Store, Humble Bundles
Summary: Transformed Humble Bundle design team’s approach to product design, and spearheaded the redesign of the Humble Monthly subscription business.
Redesigned the company’s flagship monthly subscription product that has over 4m customers leading to a net revenue increase of 400%/$140m ARR the year it launched
Introduced a design system that standardized UI and interaction elements across the Humble Store, Humble Bundle, and subscription products that decreased the time to launch new features by 20%
Increased the design team’s output by overseeing and mentoring a team of three designers, and implementing the concept of having domain experts per product vertical / squad