• Collaborated with the design and product teams to build a complete new version of the application using Node.js, React, and MySQL as the company’s first on site software engineer.

• Managed a team of three software engineering interns, training them in React/Redux and Node.js and supporting them throughout the internship while working on patent pending Case Monitor.

• Created patent pending Case Classifier application that takes the user's input and intelligently classifies the type of case through python and machine learning.

• With no designated DevOps team I constantly learned new technologies like Apache, Nginx, CloudFront and Route 53, taking ownership of the creation and maintenance of various AWS EC2 instances.

• Used apache to allow the new React frontend to connect to the existing PHP infrastructure which enabled the creation of the courthouse, careers, areas of law and landing pages.

• Produced videos for large list of companies: Xilinx, Cisco, Intel, Dell, AeroScout, Global Foundries, and Veyron Management

• Produced videos for large list of entertainers: Ryan Leslie (Grammy Nominated Artist), Kevin Fox (3 time Grammy winner), Fabolous (Grammy Nominated Artist), Kevin Hart (Comedian), Min (K-Pop), Whipped Cream Music (EDM artist), Jordan Comolli (EDM Artist), Hucci (EDM), ZakDownTown (Hip Hop Artist), and many more!

• Employed skills and knowledge concerning all aspects of production, as well as interpersonal skills to deliver quality work on time, contributing significantly to client satisfaction

• Managed cross-functional teams through effective communication and technical understanding

• Increased team's efficiency by 300% through effective process implementation

• Assisted with the mapping of current state against future state processes

• Supported continuous process improvement by participating in the development, implementation, and

maintenance of standardized tools, templates, and processes

• Utilized effective communication/organizational skills in scheduling support for physicians

• Maintained a perfect Net Promoter Score of 100 while repairing/troubleshooting the hardware and software of Apple computers and phones

• Taught classes on Apple applications ranging from basics to advance courses

• Achieved multiple certifications as an apple technician related to Apple computers and phones

• Improved efficiency in identifying hardware and/or software issues, essentially enhancing the customer experience

• Utilized empathy, patience, and care in defusing potentially aggressive confrontations