As the Head of Product at InSummary, I played a pivotal role in shaping the product strategy, leading design efforts, and contributing front-end code for our generative AI start-up. Through multiple iterations, I helped position and pivot the product to meet the needs of our stakeholders, thousands of users, and the company's first enterprise customer.

As a principal consultant and member of the office leadership team, I managed delivery teams to ensure client satisfaction and project success. I also contributed to sales pursuits and bids for government and financial projects.

Led a program encompassing six teams to build the best experience in our industry for our partners, customers, and their developers by enabling them to do more, do it faster, and without human intervention by Checkr.

Notable Projects:

Self-Service Program - Program Lead, Product Manager

Led Strategy and teams managing Developer Experience, Partner Experience, self service sign-up, Admin tooling, Editable Packages, Password-less log-in for candidates.

Checkr Direct - Product Manager

Created a self-service sign-up flow for onboarding new customers without sales intervention. Onboarded over 250 new customers a week within two quarters.

Segmentation and Enterprise - Program Lead, Product Manager

Designed a new object model for a fundamental capability, account hierarchy management, and led a team in its development and implementation and migration of customers. This unlocked millions in business for new enterprise customers and existing customers of all types and was implemented without impacting existing customers during migration.

Expungements - Product Strategist

Helped to create the cheapest expungement service in the US, providing hundreds of sponsored expungements. Winner of a Schmidt Futures grant. Winner of Checkr Hack Week.

Federated Identity and SSO - Product Manager

Designed and directed the implementation of an Identity and Access Management solution. Negotiated deal with vendor and managed migration with zero downtime to existing users. Federated Identity was a critical component of unlocking enterprise customers.

Fairness Framework - Co-Author

Helped author a commitment which was adopted by our company and shared publicly to help us continue to be held accountable to our mission of fairness.

Provided lead product management for clients of a mission-driven creative technology consultancy, helped leaders of start-ups and Fortune 500 companies around the world deliver products that matter to their users.

Built and directed teams as large as 100 people with budgets ranging up to millions of dollars, leveraging exceptional interpersonal, organizational, and product management skills to lead with empathy, innovation, and passion.

Managed the entire product life-cycle, from ideation and strategic development to producing rapidly iterated prototypes and shipping final products.

Notable Projects:

C4 Media, Conference feedback platform - Product Manager for the creation and execution of a platform of participant feedback wearables for the QCon international developer conference.

Tchibo, Connected coffee machine - Defined product strategy and led a development team for the embedded computer interface for the Q-bo connected coffee machine as well as the corresponding smartphone app and loyalty program.

GAP Inc, Validated learning process - Worked with the VP of Engineering to institute a new method for innovation across the organization and to change the development process between Product and Engineering.

Natural Markets Food Group, Retail food at Eaton Center – Lead Product Manager

Defined product differentiation for a retail food/restaurant concept at Toronto Eaton Center, conceptualizing and designing technologies for customer payment, customer experience, online ordering, and Point of Sales and Operations.