Disrupting with CapEx and OpEx in mind.......

Consumer and data controls… maybe world markets.

• Security: SocII&II compliance: Aka filling out the forms for security and international regulators. Gotta keep in those.

• GDPR -Ensure regulatory compliance around consumer data extraction. This is usually a multi team effort. Streamlined it a few times scalably with Netsuite, Salesforece, and Marketing tools.

• Data flows for click through marketing. Contact to contract.

• Data breach: Security control flows protecting consumer data. Company PII, GDPR and Cali state laws. -Data breach readiness and training.

• Cloud first: Google cloud heavy. Friendly with Aws and Azure, migrating platforms that are at risk and unscalable. SaaS preferred.

• Infrastructure security: Establishing IpSec for legal only technology. Also known as segregated data by form. Routers such as Cloudflare can assist in these data flows.

• DevOps: Utilize and deploy AI code vetted pre-deployment QA requirements for the business. Testing and confirming delivery post deployment.

Analytics: Running metrics not only against work KPI’s but OPI’s that deliver with results.

GitHub: Release control in live prod environments, with appropriate roll backs.

AI: Embrace it or loose it. We have many ways here to utilize it. Guardrails are a thing. Can’t speak publicly how Coinbase uses it.

Working with the Epehemeral team to build, manage and ensure IT congruency across the organization. Opportunities gained include work of multitude of teams but championing:

6 retail store builds supporting 8 in house

1mil in global spend management forecasted

GDPR and privacy awareness for global expansion

Managing an ITSM vendor comprised of 6 team members

Invoice and billing management

Vendor/supplier relationship management

Key projects:

Developing IT ticketing and operations

Building vendor relationship for ITSM

Managing vendor spend

Scoping SaaS viable reductions through audit efforts

Building customer outreach and inbound communication systems

Ensure security for Ephemeral using Okta, MFA, JAMF onboarding/offboarding

Security enablement and training

System security audits

Retail operations:

POS device management

Developer operations support for retail needs

24/7 white glove support for store operations

Ensuring vendors manage support expectations for stores through bi weekly calls

ISP management and backup connectivity for stores

Additional support for sublease tenants.

Manage and maintain SaaS applications for Legal, Internal Audit and the Data Protection Office. Manage SaaS and planning projects for the development of stakeholder applications. Work closely with stakeholders to define requirements and needs for builds. Act as a lead for other team members in support, mentorship, and career growth. Train stakeholder groups on newly migrated platforms. Ensuring security standards are met through SOC I&II, SOX, ITGC, GDPR and local and global regulations. Promote and celebrate team wins and works through presentations and publications.

Key Projects:

• Develop and maintain a new Internal Audit system replacing a legacy vendor ensuring stakeholder success in usability and reporting.

• Develop, maintain, and migrate the corporate Whistleblower platform to a fully functional SaaS tool meeting SEC regulations while ensuring data integrity and security. Additionally scaling the tool to fit new Europen Union regulatory requirements.

• Maintain and develop workflows for DocusignCLM and integrate SalesForce workflows for contract storage and reporting.

• Create decks, resources, and material for training and adaptation of platforms.

• Assist in defining KPI's and reporting for applications.

• Celebrate team wins through publications, decks, and presentations.

Disrupting the development of public company readiness and operational support coupled with licensing and media needs. Providing white-glove support and development needs to Legal and Internal Audit stakeholders.

Business development through contract automation and governance areas.

Helpdesk and operational support creation:

• JIRA Service Desk

• JIRA Operations flows

Operations:

• SOX and ITGC controls before and after PCR

• Development of support operations needs

• Global operations, accounting, and reporting needs

Vendor management:

Operation costs

Defining deliverables

Creating operational third party assessments and assistance

Creating cost-efficient measures globally

Scalability:

Assist in building platforms at a scale that meets org-wide global expectations within budget

Working within these areas:

ITGC, GDPR, OMS, ERM, SOC, PCI, GDPR, PCR

Continued work building Plated’s corp cloud based infrastructure. Leveraged multiple SaaS, PaaS, and IaaS vendors. Responsible for hiring and building helpdesk team. Assisted in hiring and training of IT Director. Worked cross departmentally primarily legal, hr, finance, and operations. Assisted in Public Readiness compliancy regulation alignment. Maintained and grew Agile and ITIL methodologies.