San Francisco, California, United States
• Led operational strategy and implementation of 3 city-funded workforce development programs, managing a cross-functional team of 75+ interns and stakeholders to ensure consistent delivery and measurable outcomes.
• Oversaw $150K project budget in full compliance with 3 grants, coordinating closely with city government and internal finance, legal, and operations teams.
• Spearheaded vendor and partner activation strategy by developing and managing 20+ partnerships across private sector, nonprofit, and municipal entities, resulting in a 130% increase in partnership engagement year-over-year.
• Operationalized a data alignment initiative affecting 1,000+ client files, resulting in a 100% success rate in annual compliance audit and significantly improving performance visibility.
• Evaluated internal workflows and proactively identified operational gaps, leading stakeholder discussions to redesign processes that reduced administrative overhead by 25%.
• Synthesized insights across projects and presented operational findings to senior leadership and city officials, driving policy changes and improving service delivery to 150+ clients.
• Designed and facilitated 100+ career readiness workshops aligned with in-demand professional sectors, helping build skills and securing employment for 80% of clients.