Elevate UX presence across product, engineering orgs and drive strategic alignment across teams. Own design processes and engagement models to deliver consistent quality experiences. Influence design engagement and culture to ensure strategic design. Drive top priority initiatives and bridge technical and experience requirements.

• Partner with Design Management to come up with scalable and flexible process frameworks; Setup the agile process for the first platform growth and optimization squad across design, product, engineering, and data teams. Also co-created a flexible, testable UX framework for sign up experiences across Adobe

• Led three platform UX redesigns that leveraged reusable (fixed and flexible) design frameworks to maximize engineering efficiency and self-service across internal Adobe products and services

• Built engagement models with a wide range of cross functional teams, balancing multiple inputs of priorities and needs, and bringing together requirements and goals; Led 15+ workshops and design sprints to align product strategy and requirements across product and design teams

• Prioritized design efforts with multiple dependencies through annual/quarterly/adhoc planning cycles

• Utilize a sufficient understanding of design and technical concepts to influence and drive projects, initiatives, and roadmaps; redesign admin console flows for all customer segments led to an 8-pt. increase in NPS scores

Own strategy and operations for the cross-cloud platform design team at Adobe. The team owns user experience for key identity, commerce and administration experiences at Adobe.

• Own key stakeholder relationships across design, product and engineering - connect the dots to ensure the platform design is flexible and scalable

• Unified disparate design processes and set an improved expectation and engagement model across three product/engineering and design verticals

• Instituted centralized task management, focused design intake and prioritization; designers have the ability to own design problems and work on similar customer problems

• Partnered with designers on key cross team projects to define design problems, understand key workflows, develop experience recommendations and refine product requirements

• Partnered on team structure, strategy, vision and roadmap with design leadership

• Ensured design and research engagement and involvement from the beginning of the product development process

• Partnered with Product leaders on product visioning sessions and workshops to enable 1-3 year strategies and roadmap