•Built and maintained an internal patient management platform that was used by our staff of care partners and nurses to provide care navigation and support to thousands of cancer patients
•Led technical design, implementation, quality testing, monitoring and deployment of new platform features. Collaborated across multiple teams and functions - including engineering, data science, product, design, legal and ops - to ensure smooth feature rollout with zero downtime and minimal disruption to user workflows.
•Proposed and implemented a major version upgrade to a Python serialization library that touched almost every file in our 250K line codebase and reduced API serialization times by an average of 60%
•Led design, implementation and rollout of a system to send and receive signed patient consents in our internal platform, simplifying this workflow for our users and reducing context switching and cognitive load on our care. Built with Vue.js, backed by an async event pipeline using Amazon SQS and S3, and integrated with the DocuSign API.
•Streamlined developer workflows by refactoring our Python code linting and formatting pipeline, reducing lint times by over 90%
•Pioneered and standardized the use of Datadog to collect app usage statistics, enabling product and operations teams to monitor user behavior in real time and make data-driven product decisions
•Led multiple incident responses, driving root causing and resolution across multiple teams, communicating incident status to affected users in real time, and moderating incident post-mortems.