MS CSE at Northeastern University | Software Engineer - Full Stack Engineer, AI/ML | Ex-IBM
I am an Azure-certified Software Engineer specializing in C# .NET, Full Stack Development, and Cloud Technologies with 4 years of enterprise experience.
Fine-tuned pre-trained BERT, XGBoost, and RoBERTa on a custom dataset to enhance accuracy in text classification and Native Language Identification using Python and Hugging Face Transformers.
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Optimized model performance through data preprocessing, tokenization, and hyperparameter tuning, achieving 85% improvement over baseline.
Built and delivered 5+ Chubb insurance web apps end-to-end (requirements → UI → code → deploy via TFS), ensuring on-time and maintainable releases
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Resolved 95% of L1 production issues through RCA, TDD, and automated test coverage — boosted CSAT by 30% and cut repeat incidents by 30%.
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Implemented two-factor authentication (2FA) using Spring Security for login functionality, enhancing website security and reducing 'Forgot Password' clicks by 60%
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Reduced HTTP response time by 70% (1000ms → 300ms) by integrating Redis caching in Chubb Insurance webservices
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Improved API performance by implementing request batching and multithreaded processing, and monitored performance through Azure DevOps pipelines, reducing response latency by 40% and cutting data indexing time from 24 hrs to 10 hrs
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Developed MongoDB-based DAL integrated with SQL stored procedures and parameterized queries, improved query performance by 25%
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Led KT sessions and module walkthroughs for new hires, reduced onboarding time by 20% and improved design/code review collaboration.
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Managed sprint docs, tech specs, and change logs in Confluence, improved knowledge retention and cut onboarding effort by 50%.
Developed a .NET service endpoint for KPMG Web Services, offloading 20% of incoming customer requests
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Revamped applications from ASP.NET MVC to .NET 5
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Designed and integrated RESTful APIs with JWT-based authentication and role-based access control, ensuring secure user management
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Optimized SQL queries (stored procedures, triggers), tuned performance, and developed stored procedures, views, functions, and triggers for high-efficiency data handling
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Implemented Azure PaaS DB and SQL Database solutions, ensuring high availability, fast query execution, and reliable storage
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Built Azure Pipelines (PaC with YAML) for CI/CD, accelerated release cycles.
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Raised code coverage from 61% to 97% by designing test suites using Moq framework, reducing production defects.
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Engineered Referential Integrity module in C# (.NET) to auto-sync linked document updates across systems.
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Automated SSRS-based document version comparison for ~1M files, saved product owner 5+ hours/week.
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To ensure system stability, I also played a critical role in establishing integration tests for distributed systems, verifying inter-system functionality, and maintaining seamless operations.
