Extensive 8+ years of working experience in the areas of Performance Testing activities, capacity planning, scalability and optimizing product value of real-time application.

Experience

DIRECTVPrincipal Engineer

2022 — Now

High-performance IT Operations team transforming the legacy IT Operations delivery model into a Site Reliability Engineering model.

Improve customer experience by identifying patterns and ways to maximize availability, performance, operational efficiency, and online digital experience at optimized costs

Establish and maintain KPIs for the overall health of the service and build tools to exercise and evaluate if these KPIs are being met.