• Leading the Invoice product by collaborating with cross-functional teams — product, analytics, and engineering to articulate problems, conducting user research, and delivering end-to-end inclusive, accessible human-centered design solutions for the Invoice product
• Establishing frameworks to aid with the scalability of the UX maturity initiative, creating templates such as competitive analysis, feature diagnostic reports, and mental model mapping led to designers working more efficiently and implementing a standardized process
• Mentoring SAP iXp interns who are interested in the field of UX - what UX is, how to get started, and providing each person with a starter guide that I have created