# Ariana Bibiano

> Information Developer/Content Designer at IBM

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/arianabibiano

As a software engineer with 2 years of experience, I have strong technical documentation skills along with experience in various programming languages, platforms, and working in agile teams.

I am looking for a place that provides mentorship along with the opportunity for growth in order to continue developing my skills. I have an interest in cybersecurity and received training for security analysis so I am interested in further developing these skills.

I have experience with web development, particularly the frontend such as building user interfaces with HTML5 and CSS3/SCSS. I'm knowledgeable on the backend since I've created and deployed functioning web applications that involved creating servers and using APIs with Node.js.

## Work Experience
### Content Designer @ IBM
Jan 2024 – Present

### Technical Content Professional Apprentice @ IBM
Jan 2023 – Jan 2024 | San Jose, California, United States

### Software Engineer @ Altimetrik
Jan 2021 – Jan 2022 | San Francisco Bay Area
• Received security analyst training from the Information Security Team using Kali Linux, Burp Suite, and the OWASP Juice Shop
• Scanned hosts for open ports using Nmap and other enumeration tools for potential vulnerabilities
• Reported and documented vulnerabilities found, along with the CVE and solutions for network engineers to implement

### Live Operations Engineer @ PayPal
Jan 2021 – Jan 2022 | San Jose, California, United States
• Played a critical role in ensuring the smooth operation of applications/microservices and business-to-business operations in PayPal
• Implemented information architecture to develop a new and efficient internal documentation system that received positive feedback and recognition from my cross-functional team
• Developed user support documentation for general information, routine tasks, and step-by-step guides for efficient incident response
• Experience with on-call support using Pager Duty to prevent potential application outages
• Wrote comprehensive post-incident reviews and root cause analysis reports
• Provided merchant support – helped with bug resolutions, integration issues, transaction issues, and general inquiries
• Designed and developed dashboards for data visualization using observability metrics for application components using Kibana and Splunk
• Collaborated with fellow LiveOps team members to implement alerting systems using Splunk and SignalFx
• Worked on existing codebase to implement a new feature to improve monitoring for our components
• Communicated and collaborated daily in a cross-functional team to discuss and analyze live issues to develop and implement solutions

### Data Entry Clerk @ IMD Path
Jan 2020 – Jan 2021 | Berkeley, California, United States
• Ensured accurate data entry into appropriate records and databases
• Handled numerical data accurately and created Excel spreadsheets
• Responded to queries for information and accessed relevant files

### File Clerk @ Fried & Williams LLP
Jan 2015 – Jan 2019 | San Francisco Bay Area
• Executed filings at courthouses and rent boards throughout the Bay Area
• Performed file reviews - thoroughly reviewed documents for any deviations
• Communicated with clients regarding the status of their accounts
• Trained new employees on the various filings and routine tasks done at the firm
• Office courier – delivered documents and other important items to other law offices


## Education
### Computer Software Engineering
Holberton School


## Contact & Social
- LinkedIn: https://linkedin.com/in/ariana-bibiano

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Source: https://flows.cv/arianabibiano
JSON Resume: https://flows.cv/arianabibiano/resume.json
Last updated: 2026-03-29