# Arjun Goel > AI automation • Design leader Location: San Francisco Bay Area, United States Profile: https://flows.cv/arjungoel 10+ years of experience in designing and building SaaS and Consumer Products, Research, and Software Development. Besides automotive industry, I've shipped products in cybersecurity and weather. ## Work Experience ### Senior Design Manager @ Robinhood Jan 2024 – Present | San Francisco Bay Area Leading Growth for Robinhood Mobile app ### Product Design Manager - Growth @ Dropbox Jan 2021 – Jan 2024 | San Francisco Bay Area - Lead Monetization & Sharing design team in Growth - Responsible for strategy and execution on plans pages, checkout experiences, trials journey and churn ### Staff Product Designer @ Dropbox Jan 2020 – Jan 2021 | San Francisco Bay Area ### Senior Product Designer @ Shift Technologies, Inc. Jan 2019 – Jan 2020 | San Francisco Bay Area Design lead on online buying experience. - Increase test drive booking conversions by 12% by optimizing funnel - Designed a SMS communication solution that decreased same-day appointment cancellations by 34% - Worked on optimizing search functionality and increased engagement on search results - Launched a successful 'buy online' mode on the website - 4% of sales a week resulting in decrease of cost per sale by 5% ### Senior UX Designer @ Xtime Jan 2016 – Jan 2019 | Redwood City, CA - Recently led redesign of a consumer appointment scheduler driving conversions up 34% and reducing average times by 42%. Live product in pilot: https://www.hudiburgtoyota.com/service/schedule-service/ - Leading A/B testing efforts by creating hypothesis and building strategies for success metrics - Designed tablet POS payment systems for tablet solutions - Worked on call center CRM solutions ### UI/UX Designer @ OPSWAT Jan 2015 – Jan 2016 OPSWAT is a cybersecurity company that provide solutions to secure and manage IT infrastructure • Lead design for kiosk and web security management applications. • Wireframing and prototypes using Axure, Fireworks and Justinmind • Building a UX culture in the company by establishing UX process • Creating a UX framework that could be used among teams at different locations • Mentoring a junior designer in Romania and helping him transition into UX ### Associate User Experience Designer @ The Weather Company, an IBM Business Jan 2013 – Jan 2015 | Andover, MA • Work included research, wireframing, conducting brainstorming sessions and interaction design • Designed a weather event engine allowing meteorologists to create conditions that could inform consumers automatically about weather events around them • Designed applications to enable meterologists to create interactive for touch screens and green screen (chroma key) • Worked on virutal reality feature to show a 3D space inside a news studio (like this) • Conducted contextual research by visiting local TV stations in Boston • Assisted product teams through development with QA work when needed • Used analytics and customer surveys to strategize product functionalities ### User Experience Co-op intern @ ANSYS, Inc. Jan 2012 – Jan 2012 | Canonsburgh, PA Work Flows: Assisted the team with developing the work flows for the next release of Ansys’s Mechanical Workbench software UI Guidelines: Esatblished UI guidelines and prepared the UI pattern document for the developers and test engineers Prototyping: Used Axure to create early medium-fidelity prototypes to test company-wide Visual Design: Designed icons and widget library for an Graphic editor part of the software using Adobe Photoshop Interaction Design: Conceptualized and sketched the initial design proposal for the UI team for the context-sesitive help in the system Task Analysis/Work Flows: Assisted in the development of the task analysis documents for each pages/steps to identify different user-paths in the system Personas: Led the research efforts with Ansys’s technical support group to gain customer insight and assisted the team to refine personas using the new data Usability Studies: Designed and conducted usability testing sessions on the prototypes for the in-house employees to verify the redesigned model ### User Experience Research Associate @ Bentley Design and Usability Center Jan 2012 – Jan 2012 | Waltham Eye-tracking: Planned usability study for a Banking website Analysis: Analyzed the findings and consolidated the final report Moderation: Moderated usability test sessions for comparative studies Lab set: Setting up Morae, Tricaster and WebEx and adminitrative work in the lab A/B usability: Conducted testing on wireframes for a semiconductor company Expert Reviews: Formulated pre-test review of the website Presentation: research findings to client’s executive teams and corporate design partners ### User Experience Intern @ Locationfabric Jan 2011 – Jan 2011 | Maynard, Massachusetts -- Developed Prototypes of beta versions of the application -- Worked on the preliminary designs of the Mobile application -- Created Personas for identifying the user group for the application ### Development Engineer @ Micro Turners, Parwanoo Jan 2007 – Jan 2010 • Worked with the developers to design the ERP system for the company to make it more usable for the untrained workers • Contributed in designing Process Flows diagrams, agency-based model for the company, procuring and training a team of new agents • Led a team of 7 engineers and devised a marketing strategy for Western India leading to 45% increase in sales • Assisted in preparation of Company Level Data consisting PPAP(Product Part Approval Process) documents • Performed risk management analysis using Failure Mode and Effects Analysis (FMEA) to estimate Process Capabilities and to take counter actions before a problem occurred during manufacturing • Handled client’s technical queries regarding the prototype samples • Integration of Welding Robot - Manually Programed the process involving auto indexing, which resulted in cost savings of $100,000 for the company • Welding Automation - Designed electro-pneumatic system with two welding sets performing simultaneously on a single station saving 12hrs a week for each of the 20 workers. ## Education ### MS MBA in Human Factors in Information Design Bentley University - McCallum Graduate School of Business ### B.E in Electronics Engineering Thapar Institute of Engineering & Technology ### Product Management - Internet of Things Stanford Continuing Studies ## Contact & Social - LinkedIn: https://linkedin.com/in/arjunux - Portfolio: https://www.thearjungoel.com --- Source: https://flows.cv/arjungoel JSON Resume: https://flows.cv/arjungoel/resume.json Last updated: 2026-04-13