# Arlen Navarro Rivas

> Software Engineer @ HourWork | Web Services API, Software Development

Location: Somerville, Massachusetts, United States
Profile: https://flows.cv/arlennavarrorivas

I'm a Software Engineer at HourWork, a startup that's shaping the future of employee retention services for hourly workers, particularly in the quick-service restaurant sector. Over the past five years, I've thrived in a variety of roles tailored to our company's changing needs. This experience has enriched my skill set and allowed me to contribute effectively across multiple projects.

My most recent role involved leading the development of integrations for various HRIS systems. This project not only boosted our operational efficiency but also played a crucial part in enhancing our ability to serve our clients better. Through this work, I've deepened my technical skills and had the opportunity to make a significant impact on our core mission of improving employee retention with cutting-edge technology.

## Work Experience
### Software Engineer @ HourWork
Jan 2020 – Present | Greater Boston Area
Implemented system integration automations, reducing process time by 40% and virtually eliminating manual errors, thus enhancing operational efficiency.
Co-developed product concepts with the COO, leading to increase in customer engagement and a 30% faster product launch cycle, driven by direct customer feedback.
Engineered scalable solutions with cross-functional teams, aligning system functionalities with strategic business objectives.
Architected and maintained secure RESTful APIs, enhancing system connectivity and supporting seamless data exchange across platforms.
Collaborated with front-end engineers to establish effective API endpoints, significantly improving data flow and user interface interactions.
Documented APIs, system architectures, and integration processes, enhancing understanding and utilization for internal teams and clients.
Assisted in the migration of data from old systems to new systems, ensuring seamless data transfer and system functionality.
Contributed to the development of new architecture for HRIS integration using AWS technologies including Step Functions, S3, EventBridge, and Lambdas, significantly improving data processing and system responsiveness.

### Business Intelligence Developer @ HourWork
Jan 2019 – Jan 2020 | Boston, Massachusetts, United States
Specialized in extracting and analyzing sales pipeline data from HubSpot, utilizing Power BI to create insightful visual reports. This enabled the sales team to identify bottlenecks in the sales funnel, facilitating more targeted and effective customer engagement strategies.


## Education
### Bachelor's degree in Information Technology
UMass Boston


## Contact & Social
- LinkedIn: https://linkedin.com/in/arlen-navarro-rivas-a35a5699
- Portfolio: https://learnsmart.herokuapp.com/

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Source: https://flows.cv/arlennavarrorivas
JSON Resume: https://flows.cv/arlennavarrorivas/resume.json
Last updated: 2026-03-31