# Armaan Tornow

> Engineer

Location: San Francisco, California, United States
Profile: https://flows.cv/armaantornow

Data driven engineer with a knack for making the most out of any opportunity. Detailed experience as a Sales Operations specialist. Proven self-starter, with demonstrated customer facing abilities in a variety of mediums.

## Work Experience
### Software Engineer @ Conveyor
Jan 2024 – Present | San Francisco Bay Area
· Created flexible PDF/DOC/DOCX parser for easily customizable question extraction from infinitely long documents
· Worked on full stack feature deployment in from rails back-end, to react front-end with complete documentation
· Built secure customer facing API's for automation on top of the Conveyor platform
· Learned production deployment cycle, and coordinating features with a small fast moving team

### Business Owner @ True Smp
Jan 2022 – Jan 2024
· Learned the in’s and out’s of server hosting through actively building the software capabilities on a dedicated remote machine
· Gained valuable experience in customer acquisition from many pipelines, from ground roots social media campaigns to targeted advertising 
· Created a team of trusted staff members (8 in total) and a system for hiring and promotion, and recognizing talent
· Built many integrations between the 1000+ member community forum, the actual game server itself and the company website
· Maintained a balance between revenue  and advertising spend/hardware costs

### Lead Server @ Little Saint Healdsburg
Jan 2023 – Jan 2024 | Healdsburg, California, United States
· Learned various menus from coffee, food and wine to bar in order to best present knowledge to customers
· Was responsible for majority of closing operations nightly
· Management responsibilities, including organizing other server sections, designating side work and ensuring high level of service in team

### Sales Operation Analyst @ LeanIX
Jan 2020 – Jan 2020 | Boston, Massachusetts, United States
· Worked in direct relation with US Salesforce Admin as sole team member dedicated to Salesforce admin
· Analyzed CRM flow in order to identify opportunities for process improvement
· Integrated app “Duplicate Check” from Salesforce app exchange after spending time weighing pros and cons of various options
· Single handedly set up Salesforces’ internal duplication management tools alongside Duplicate Check in order to most effectively keep opportunity data clean
· Created a means of measuring OKR (objectives and key results) progress for own work in order to present weekly progress in sales meetings to entire sales operations team

### Sales Operation Intern @ Datto
Jan 2019 – Jan 2019 | Boston, Massachusetts, United States
· Closed and finalized more than 500 sales opportunities, increasing sales rep bandwidth and focus on prospecting and deal closing
· Worked closely with Sales and Customer Success to insure accurate billing during company transition new Salesforce environment
· Proposed solutions to issues with partner contract commitments and took action steps towards reworking entire contract system
· Offered full time employment for outstanding work and clean up done during a rocky transition of billing systems

### Location Team Intern @ Tripadvisor
Jan 2018 – Jan 2018 | Needham, Massachusetts, United States
· Was selected out of over 50 interns for a team of 14 to work locations
· Designed and developed solutions for user navigation experience
· Worked on quality assurance of geographic location nesting on live site
· Delivered consistent weekly updates

### Content Intern @ Tripadvisor
Jan 2017 – Jan 2017 | Needham, Massachusetts, United States
· Collected, organized and evaluated market data for the hospitality industry.
· Worked in a team-oriented environment
· Assured the quality of user-submitted photos through a dedicated tool
· Experienced working under tight deadlines


## Education
### Bachelor of Science - BS in Computer Science
UMass Boston
Jan 2020 – Jan 2022


## Contact & Social
- LinkedIn: https://linkedin.com/in/armaan-tornow-8727b918a

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Source: https://flows.cv/armaantornow
JSON Resume: https://flows.cv/armaantornow/resume.json
Last updated: 2026-03-29