• Designed and developed UI/UX interfaces using React.js and built corresponding backend APIs in Node.js to support AI-driven video analytics workflows.

• Estimated LLM token consumption and cost models, enabling cost optimization and capacity planning for large-scale video processing.

• Benchmarked LLM performance across multiple business verticals, evaluating accuracy, latency, and cost trade-offs to guide model selection.

• Extended the video analytics platform to support ingestion from multiple sources, including YouTube, Google Drive, Zoom, and external video URLs.

• Integrated Stripe payment processing to enable subscription management and secure billing for platform users.

• Leveraged AWS services, including AWS Amplify and AWS Lambda, to optimize application development and deployment.

• Led end-to-end architecture, design, and delivery of cloud native microservices based SaaS-based feedback platforms, ensuring scalability, security, and high availability.

• Engineered loosely coupled RESTful APIs using Spring Framework and RabbitMQ with emphasis on modularity, standards compliance, and performance. Enhanced system performance through effective caching strategies, significantly reducing latency and backend load.

• Architected and implemented authentication and authorization using Spring Security with JWT and integrated Okta for scalable identity management across distributed microservices.

• Led security initiatives by driving VAPT to proactively identify and remediate OWASP Top 10 vulnerabilities, ensuring compliance and resilience.

• Managed EC2 instances which were used to host the Kubernetes environment. Leveraged S3 and CloudFront to store artifacts and single page web applications. Created and pushed images to ECR and managed the containerized applications on EKS.

• Monitored the database performance with Amazon RDS and Aurora service. Utilized Route53 to setup DKIM for Sendgrid. Configured OKTA and Workato to work with Dropthought domain. Utilized CloudFront and WAF to monitor and protect the applications.

• Orchestrated integration workflows using Workato for real-time, bi-directional data exchange with third-party SaaS platforms. Designed and implemented Stripe payments and subscriptions.

• Designed and built an asynchronous event-driven trigger engine for real-time and scheduled notifications, enabling flexible workflows via email, SMS, and third-party integrations.

• Led performance tuning and profiling efforts to resolve bottlenecks and improve system throughput under production-scale load. Maintained robust unit and integration tests to ensure code quality and reliability.

• Collaborated with product, QA, and DevOps teams in agile environments to align engineering efforts with delivery goals.

• Delivered full-stack development for DropThought’s customer feedback platform (experience management), rapidly building and deploying features for feedback capture, user management, data filtering and dynamic reporting (web and Excel).

• Modeled a complex system using Domain-Driven Design (DDD) principles to ensure alignment between business goals and technical implementation.

• Defined bounded context and services for Surveys, Feedbacks and Reports. Developed and managed rich domain models, collaborated directly with business experts to streamline the development process and build a highly flexible codebase.

• Designed and developed RESTful APIs and backend services using Spring MVC and Spring Boot, aligning with a modular, event-driven microservices architecture to ensure scalability and maintainability. Integrated RabbitMQ for asynchronous messaging and decoupled service communication.

• Developed robust and responsive user interfaces using Angular, leveraging its component-based architecture along with modern features such as reactive forms, RxJS for state management to ensure modular, maintainable, and scalable frontend applications.

• Introduced enhancements to platform performance and user experience through real-time updates, data filtering, and UI optimizations.

• Collaborated closely with cross-functional teams including QA, product, and DevOps to ensure timely delivery of features through agile workflows.

• Participated in CI/CD activities and supported staging and production deployments, ensuring minimal downtime and smooth user experience.

• Built scalable APIs using Drupal 7 hooks, menus, and core PHP, enabling seamless data access for both mobile and web platforms.

• Developed OAuth-based login integration for the Clover App Market, allowing merchants to authenticate and access DropThought dashboards securely.

• Designed and optimized Redis-based schemas and key structures to support core app functionalities, improving data retrieval performance and minimizing memory usage.

• Developed and maintained Python daemons to handle background processing, including:

• Real-time push notifications via APNS and GCM

• Transactional email notifications via SendGrid

• Scheduled cron jobs for periodic reporting, data syncing, and system cleanup tasks.

• Contributed to the web dashboard UI using jQuery, PHP, and Smarty templating system, improving usability for admins and clients managing feedback data.

• Created and integrated an Android module (WifiNinja) to ensure reliable feedback capture and submission even under intermittent Wi-Fi conditions.

• Wrote Python scripts to assist in data migrations, schema updates, and automated report generation, improving operational efficiency and data consistency.

• Collaborated closely with QA and product teams to troubleshoot production issues, fine-tune backend logic, and ensure high system uptime.

• Developed an iOS application using Objective-C that integrated with Active Directory, enabling secure authentication and directory access via JSON RPC.

• Contributed to product development of an IoT-based mobile solution that allowed users to control TV displays and other connected hardware through Android and iOS apps.

• Defined and documented functional specifications for cross-platform applications (web and mobile) interacting with custom hardware interfaces, including touch panels and display units.

• Participated in user acceptance testing (UAT) for iOS, Android, web, and desktop applications, ensuring cross-platform functionality and smooth end-user experience.

• Performed testing of Android apps using Android SDK in Oracle VirtualBox environments to simulate a range of hardware and network conditions.

• Supported R&D efforts to build innovative solutions in the connected device and retail display space, contributing to both software and user interaction workflows.