# Arpana Sharma > Product Manager | AI & GenAI Products | LLM Prompting, APIs, Data Lake/Platforms | SQL, Python, Snowflake | 0→1 & Scale Location: San Francisco Bay Area, United States Profile: https://flows.cv/arpanasharma I’m a Product Manager with experience in building AI, GenAI, and data-driven B2B SaaS Platform products, focused on turning complex, messy workflows into simple, scalable, and trustworthy products. Most recently at Valcre, I led multiple LLM-powered products end-to-end, including AI Voice Memo, AI Narrative Generation, and AI Comp Suggestions. My work involved not just defining the product, but going deep into the AI layer—including writing and refining prompts, designing structured JSON inputs/outputs, and working closely with engineering on LLM orchestration, data pipelines, and validation workflows. These products reduced manual effort by up to 80%, improved turnaround time, and increased real-world adoption of AI in regulated, high-stakes workflows. I’m hands-on with the technical side of product: - Prompt engineering and LLM workflow design - JSON-based schemas, API contracts, and structured outputs - SQL, Python, and data analysis for product insights and validation - Analytics tools: Segment, Amplitude, Google Analytics - Data platforms: Snowflake, Hadoop/HDFS - Product experimentation, funnels, adoption, and retention analysis Previously, I’ve built AI-powered supply chain platforms (capSpire), ESG and sustainability SaaS products (Eka Software), NLP-based search systems (Firstsource), and growth-focused consumer features (Sodexo). Across roles, I’ve worked closely with engineering, data, design, and business teams to ship products, measure impact, and iterate based on real usage. What I’m known for: - Turning ambiguous problems into clear product strategy and execution plans - Bridging business, data, and engineering with strong technical fluency - Building AI products people actually trust and use (not just demos) - Using data, analytics, and user feedback to drive decisions - Owning products 0→1 and scaling them in production I’m currently open to Technical Product Manager / AI Product Manager / Platform PM roles where I can build AI-powered, data-intensive products at scale, especially in SaaS, platforms, developer-facing tools, or analytics-heavy domains. If you’re building in AI, GenAI, data platforms, or product-led SaaS, I’d love to connect. ## Work Experience ### Product Manager | AI & Data Products | Platform & B2B SaaS @ Valcre® Jan 2025 – Present | San Francisco Bay Area 0—>1 • Defined GenAI-powered workflows for automation, reporting, narratives, and data analysis • Partnered with engineering on AI feature rollout and platform scalability • Owned roadmap for AI-backed product initiatives ### Product Analyst - Student Assistant @ Golden Gate University Jan 2024 – Jan 2025 | San Francisco, CA ### Technical Product Manager @ capSpire Jan 2022 – Jan 2023 | Bengaluru ● Contributed to the development of an AI-powered supply chain management platform for Shell and Sheetz improving demand forecasting and predictive maintenance accuracy by 15% through ML model integration. ● Defined product roadmap, user stories, and success metrics for real-time alerting, predictive insights, and dashboard workflows built on Kafka, Spark Streaming. ● Collaborated with cross-functional teams to translate client needs into scalable product features, reducing downtime by 35% and improving fuel dispatch accuracy across locations. ### Product Manager @ Eka Software Solutions Jan 2021 – Jan 2022 | Bangalore Urban, Karnataka, India * Led the development of Sustainability and ESG-focused software solutions, enabling clients to track carbon footprints and optimize resource utilization, reducing reporting delays by 40%. * Conducted market research and user acceptance testing to refine product offerings and enhance market positioning. * Oversaw the deployment of the solution, achieving a successful deployment within 10 weeks. ### Associate Product Manager @ Firstsource Jan 2020 – Jan 2021 | Mumbai . Integrated ML-based contextual search feature into the support product suite, reducing troubleshooting time by 40%. . Managed entire product development lifecycle using Agile Methodologies, driving a 30% increase in product adoption rate. . Led sprint planning, backlog refinement, and daily stand-ups using tools like Jira, ensuring seamless execution of the product roadmap. . Collaborated with cross-functional teams to define product roadmaps, prioritize feature enhancements, and ensure alignment with business objectives contributing to a 30% increase in product adoption. ### Product Development Associate @ Sodexo Jan 2020 – Jan 2020 | Mumbai * Launched the "Pay Later" feature option, Real wait time tracker, personalized food menu recommendations, increasing active users and daily transactions by 30%. * Implemented vendor rating system which improved vendor performance, overall food quality leading to a 25% improvement in user food ordering experience. * Increased product adoption by 20% by conducting A/B testing and leveraging Tableau dashboards for data-driven insights. * Developed an online food menu viewing feature, reducing employee time spent ordering food and minimizing cafeteria chaos, leading to a smoother and more efficient food ordering process. Collaborated with diverse stakeholders including development, design, QA, and cafeteria vendors to ensure seamless feature rollouts and continuous product improvement. * Analyzed user behavior and feature performance using Google Analytics, to drive data-driven decisions and optimize user experience. ## Education ### Master of Science - MSc in Information Technology and Product Management in Computer/Information Technology Administration and Management Golden Gate University ### Master of Business Administration - MBA in Product/Project Management and Business Analytics Balaji Institute of Modern Management ### Bachelor of Business Administration - BBA in Business Administration, Analytics and Operations Bangalore University ## Contact & Social - LinkedIn: https://linkedin.com/in/arpana-sharma- - Portfolio: https://cheerful-stroopwafel-2bc22c.netlify.app/ - Portfolio: https://cheerful-stroopwafel-2bc22c.netlify.app --- Source: https://flows.cv/arpanasharma JSON Resume: https://flows.cv/arpanasharma/resume.json Last updated: 2026-04-17