Contributed to multiple services, internal SDKs, and GraphQL API Gateway in our microservice architecture that powers Zenrez’s CRM, Marketplace, Internal Dashboard, Offer Automation and Branded Mobile apps

Served as the sole architect for Zenrez's Stripe Custom Connect integration. Built e-commerce features such as payment processing, variable and multi-product subscription management, payout management, account onboarding and verification, and dispute handling

Built a publish/subscribe and message queue-based sync architecture, syncing hundreds of millions of data points from third-party API partners such as MindBody and Zingfit

Led the production implementation of Zenrez's machine learning pricing algorithm, using clickstream and class attribute data to model customer price sensitivity. This led to an 18% increase in revenue in studios relative to our control group (INFORMS 2019 Revenue Management Finalist)

Created initial visual design language for Zenrez’s brand and products

Created designs for various mediums: print, transit ads, digital

Served as the direct report for Zenrez's product & engineering team

Established team culture and framework for hiring

Ran daily standup, weekly product meetings, and monthly company all-hands

Established initial set of protocols for security, architecture, infrastructure provisioning, testing, and staging/production deployment

Shared responsibility with tech lead for bug/task tracking, documentation, and application monitoring (Rollbar, Sumologic, Pingdom, DataDog)

Worked with key accounts and strategic partners to develop custom project proposals with timelines and risk analysis.

Built features and frameworks for Eversight Lab’s AI-powered revenue management platform for brands and retailers

Worked in a contracting capacity after ending full-time employment in August 2014

Developed an iPad app implementation of the Standard Celeration Chart using SVG, Raphael, and Hammer.js

Conducted user research with teachers at the PLEA Agency of Pittsburgh