QA Engineer with 5+ years of comprehensive experience in manual and automated testing for web applications, educational platforms, streaming video apps, desktop software, VR apps, Web 3D platforms, and autogenerated AI voice-over solutions.
Manage QA efforts for a Tier 1 global streaming and web platform with 24/7 live operations, spanning browsers (Chrome, Firefox, Safari), mobile (iOS, Android), and connected TVs (Roku, Apple TV, PlayStation); ensure platform stability under high production pressure
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Lead regression, smoke, performance, and UI testing across diverse devices, improving defect detection by 30% and significantly reducing post-release issues
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Automate critical user flows using Selenium WebDriver (Java + Cucumber), reducing manual QA hours by 35% across core test suites
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Rapidly triage live production issues by analyzing logs, HARs, SCTE manifests, and network traces; file precise Jira tickets, accelerating bug resolution by ~25%
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Proactively monitor live environments (“eyes on glass”), validate stream health, and swiftly resolve production issues before impacting users
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Refined QA documentation and enhanced cross-team communication templates, improving collaboration efficiency and reducing issue turnaround time
Developed end-to-end automated test suites using Playwright + TypeScript in VS Code, reducing manual regression cycles by ~40%
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Conducted manual and automated QA for web-based educational platforms, desktop programs, and interactive 3D web applications, ensuring UI stability and robust user experiences
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Managed test case design, updates, and execution, aligning manual test suites with rapidly evolving product features
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Validated autogenerated AI voice-over outputs for accuracy, naturalness, and timing synchronization; ensured seamless integration within immersive 3D experiences
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Tested REST APIs using Postman and Swagger, executing comprehensive end-to-end scenarios across frontend and backend components
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Queried SQL databases to validate dynamic user behavior and backend data accuracy
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Oversaw bug triage and CI pipeline operations through Azure DevOps, effectively collaborating with product and engineering teams within Agile workflows
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Reviewed GitHub pull requests, improving test reliability and proactively identifying flaky automation edge cases
