With 8 years of experience, I’ve worked as a Product Designer on highly sensitive and patented technologies at companies including Facebook and Nextracker. My work has included designing analytics dashboards for autonomous products, translating complex real-time and predictive data into clear, actionable insights.

Experience

2022 — 2024Nextracker Inc.Product Designer - Tools, UI Systems, & Applications

2022 — 2024

Fremont, California, United States

Led UI design for the “Automated Hail Stow” feature (US Patent App. No. 18/807,109), which initiates the solar panels into defense mode during hail alerts to mitigate financial loss from damage.

Marged fragmented pages with newly designed features for solar control dashboard with a structured design system, reducing navigation steps by 75% for 240+ customers across 40+ countries.

Used root-cause analysis (RCA) to identify system status gaps in dashboard to improve understanding and UI on failure-state diagnostics, accelerating on-site issue resolution time by 33%.

Translated technical functionality into documentation and Figma prototypes, enabling product managers, stakeholders, and engineers to navigate proposed features and workflows through UI/UX usability testing.

2018 — 2021MetaProcess Improvement Analyst / Designer (Contracted by: Genpact)

2018 — 2021

Redesigned API request application and internal review tool with Figma, implementing UX improvements from observed audits to close decision gaps and raise issue detection accuracy from 62% to 98% and consistency from 44% to 82%.

Contributed to test plans, training curriculum, and policy documentation that continuously fed updated review decisions into machine-learning models to improve automated third-party application review.

Led repeated ad hoc focus groups to conduct usability testing, identify pain points, validate design changes, and gather feedback prior to release to the broader compliance team.

2017 — 2018MetaTrust & Safety Reviewer & SME (Contracted by: Collabera)

2017 — 2018

Reviewed large volumes of API Requests from third party apps in fast-pace, high-pressure situations requiring rapid judgment, attention to detail, and consistent decision-making.

Produced detailed case documentation and contributed to policy updates and SOP enhancements to support better system training and operational accuracy.

Responded to escalated user inquiries, investigating rejected submissions, documenting resolutions, and escalating technical issues when necessary.

2016 — 2017Clear Digital Channel Network AdvertisingGraphic Designer

2016 — 2017

San Jose State University

Designed digital and print assets (logos, license plates, flyers, ads, posters, banners) for clients including Right Stuff, Bay Area’s Finest, and Jack Link’s, using Adobe Creative Suite.