# Ashley H.

> Senior product designer for B2C, B2B, and e-Commerce | Certified accessibility professional (CPACC)

Location: Greater Seattle Area, United States
Profile: https://flows.cv/ashleyh

Hey, I'm Ashley! Of my 6+ years of experience in UX, research, and process improvement, I have spent 4+ years delivering accessible, data-informed software and e-Commerce experiences for B2C and B2B organizations.

My areas of expertise lie in accessibility, responsive UI, and rapid research (e.g. usability audits/testing).

Send me a DM if you’d like to connect!

## Work Experience
### Senior Product Designer @ BARBRI
Jan 2024 – Present | Seattle, Washington, United States

### Senior Product Designer @ Vector Solutions
Jan 2023 – Jan 2023 | Chicago, Illinois, United States

### Product Designer @ Vector Solutions
Jan 2022 – Jan 2023 | Chicago, Illinois, United States

### Product Designer @ Stratera Technologies, Inc.
Jan 2021 – Jan 2022 | Chicago, Illinois, United States
Client: US Patent & Trademark Office | Projects: International Data Exchange, Cooperative Patent Classification, Classification Allocation Tool

### Graduate Student Instructor - Business Strategy @ University of Michigan
Jan 2021 – Jan 2021 | Ann Arbor, Michigan, United States
Mentored 50 design undergrads and helped them build skills in business strategy and entrepreneurship

### Graduate Student Instructor - Interaction Design @ University of Michigan
Jan 2020 – Jan 2020 | Ann Arbor, Michigan, United States
Mentored 82 undergraduates and helped students develop skills in research, UI design, and interaction design. Students applied skills to design an interactive app over the course of the semester.

### UX Researcher & Designer @ State of Michigan
Jan 2020 – Jan 2020 | Lansing, Michigan, United States
Client: Michigan Dept. of State | Project: Voting Matters & Returning Citizens Initiative

• Collaboratively built Voting Matters social media toolkit, a public website that aimed to spread awareness of key dates and facts related to the 2020 election.
• Individually designed 45+ research-informed web infographics to communicate crucial milestones and facts about Michigan voting rights in 2022 presidential election

### UX Research & Design Intern @ GE Aviation
Jan 2020 – Jan 2020 | Detroit, Michigan, United States
Analyzed qualitative data from 39 interviews (led 5) with security & compliance team. Integrated findings into 4 prototype iterations for internal security platform.

### Product Designer @ State of Michigan
Jan 2020 – Jan 2020 | Ann Arbor, Michigan, United States
Client: Michigan Dept. of Health and Human Services | Project: MI Safe Start Map

Collaboratively built 0-to-1 responsive web dashboard to help MDHHS track COVID-19 metrics and inform state/regional reopening timelines. Led cross-functional collaboration between UX and engineering teams.

### Service Designer @ University of Michigan
Jan 2019 – Jan 2020 | Ann Arbor, Michigan, United States
Constructed process flow based on 3+ SME interviews for Concur/ServiceNow integration that shortened 2020 Q1 onboarding by 2 days and increased Q1 work output by 18% among 22 new hires

### Technical Recruiting Manager @ Enterprise Peak
Jan 2018 – Jan 2019 | Chicago, Illinois, United States
Conducted interviews with 5 technical recruiters to identify pain points in recruiting process. Implemented 2 solutions based on findings:

1. Pay calculation tool to automate W2/1099 contract rate conversions; tool increased team's weekly productivity by 120%.
2. Detailed flowchart of end-to-end recruiting process; decreased employee error by 200% and increased profit per recruiter by over 150%.

### Tax Software Implementation Associate @ Grant Thornton LLP
Jan 2017 – Jan 2018 | Chicago, Illinois, United States
• Conducted legal research on significant state and local tax updates in the US and presented findings to 100+ workshop attendees at 2017 International Vertex Exchange Conference.
• Mapped out tax software integration workflows to streamline recordkeeping for 5+ RFPs


## Education
### Master of Science - MS in Information Science
University of Michigan

### Bachelor of Business Administration - BBA in Accounting
Seattle University


## Contact & Social
- LinkedIn: https://linkedin.com/in/ahhampto

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Source: https://flows.cv/ashleyh
JSON Resume: https://flows.cv/ashleyh/resume.json
Last updated: 2026-02-23