• Subject matter expert for a portfolio of over 30 products

• Primary sales engineer for our flagship property management solution, which includes modules for investment accounting, job cost, budgeting, financials, and property management, as well as serving as a key sales engineer for our investment management solution, encompassing modules for valuations, debt management, asset modelling, and fund modelling

• Partnering with the sales team to formulate sales strategies and proposals, while delivering technical support throughout the sales process by addressing inquiries and resolving concerns to facilitate successful deal closures

• Co-chair of the Women & Allies employee resource group, advocating for and advancing gender equality and equity initiatives

• Achieved certification in the prestigious MEDDPICC Masterclass program

• With the assistance of my sales engineering team, the MRI Investor sales team surpassed the annual target for 2023, achieving 130.66% of the goal

• Contributed to significant growth (over 50%) in property and investment management product sales

• Successfully navigated a transition from social housing software to proficiently demonstrating investment accounting and management solutions, all while leading and coordinating a team

• As part of a data synchronisation project, my team effectively refreshed the demonstration data, guaranteeing its up-to-date status and showcasing a smooth data integration across solutions to elevate the presentation of MRI's connectivity capabilities

• Fostered a culture of continual learning and development within the team through coaching and mentorship, with a recent emphasis on leveraging emerging tools like Consensus and AI platforms to optimise efficiency and enhance the overall sales experience

• Completed the Leadership Principles course at Harvard Business School, covering modules on assuming leadership, guiding teams, unlocking potential in oneself and others, and cultivating a strong network

• Accepted into the inaugural cohort of the MRI Mentorship Program for leadership within the company and assigned to a 20+ veteran executive

• Stayed abreast of industry trends by participating in events such as the DEMOFESTx conference and Presales Collective events

• Achieved recognition with the Circle of Excellence Award in 2018 for Solution Architect of the year

• Developed and authored thought leadership content pertaining to the social housing industry published on DTL Creative and the MRI Software blog

• Presented at industry events organised by CIH, NMHC and other housing organisations

• Supported sales efforts by conducting software demonstrations with a specific emphasis on residential, affordable, and social housing applications

• Analysed competitive marketplace and industry trends to develop revenue generating strategies

• Executed proof of concepts to establish viability, address technical issues, showcase alignment with identified client needs, and propel the sales process forward

• Attained housing certifications, including Certified Occupancy Specialist, Tax Credit Specialist, Blended Occupancy Specialist, Public Housing Specialist, Housing Choice Voucher Specialist, and RAD PBV Specialist, to enhance proficiency in the US affordable housing industry