# Ashneil Ramchand > Software Engineer at USAA Location: San Francisco, California, United States Profile: https://flows.cv/ashneil Passionate Software Engineer with 8 years of experience, driven by problem-solving and a continuous desire to learn and grow. Skilled in developing innovative solutions and adapting to new technologies, with a focus on delivering impactful results. ## Work Experience ### Software Engineer @ USAA Jan 2022 – Present ### Mobile Application Developer @ General Motors Jan 2020 – Jan 2022 | Austin, Texas Area • Active contributor to MyGM customer-facing mobile applications with thousands of daily users • Core part of ongoing redesign effort including migrating most of front-end to React Native allowing for reusable code across platforms • Improving code quality through code reviews, writing effective unit-tests, and pair-programming • Performing analysis with scrum team and other developers in translating requirements into implementable user stories ### DevOps Engineer @ General Motors Jan 2018 – Jan 2020 | Austin, Texas Area • Created and deployed ETL jobs and scripts that impacted data used by over 100 apps in Global Purchasing Supply Chain • Developed and configured 10 Microservices hosted in Pivotal Cloud Foundry and WebLogic • Managed a project where my team had to onboard international team acquiring apps from GM • Created AutoSys batch jobs that can be scheduled to automatically run ETL jobs or post HTTP requests ### Operations Engineer @ General Motors Jan 2016 – Jan 2018 | Austin, Texas • Provided support for over 130 applications in Global Purchasing and Supply Chain • Redesigned a process to validate app health following weekly patching that is now used throughout the company • Implemented a solution to 24/7 outages by creating 15 VUGEN scripts that automatically notify team during app outages • Implemented and deployed 10-15 software updates every month in Pivotal Cloud Foundry, WebLogic, and Wintel ### AHA AppleCare Technical Advisor @ Apple Jan 2015 – Jan 2015 | Austin, Texas • Troubleshooted over 700 customer issues with Mac OS devices, iOS devices, and iCloud/iTunes a month • Communicated with retailers and scheduled repairs or store appointments when necessary ### Software Marketing Intern @ Hewlett-Packard Jan 2014 – Jan 2014 | Houston, Texas • Performed an analysis of HP’s Intelligent Provisioning and compared that to Dell’s Lifecycle Controller • Tested server OS deployment times between Dell and HP servers and presented findings to a large-scale audience ### Intern @ Captain Marketing Jan 2014 – Jan 2014 | Austin, Texas • Provided web marketing guidance and services to small and mid-sized companies to over 4000 companies a month • Offered sales proposals to prospective clients from an AdWords perspective, influencing search results (Google) • Generated about 80 strong leads for the company per month ### Specialist @ Lone Star College Jan 2012 – Jan 2012 | Houston, Texas • Assisted professors with preparation for quizzes, homework and test readiness • Illustrated and explained complex concepts for SAT prep to 20 high school students • Assisted 50 high school students with 250 computer science projects by creating examples and explaining core concepts • Explained essential concepts and mentored 250 computer science projects across 50 high school students ### Tutor @ ASEF Tutoring Jan 2011 – Jan 2012 | Cypress, Texas • Tutored high school and college students in problem solving across 80 sessions • Explained and illustrated concepts on complex projects and created study aids for test readiness ## Education ### Bachelor of Business Administration - BBA in Management Information Systems The University of Texas at Austin Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/ashneilramchand --- Source: https://flows.cv/ashneil JSON Resume: https://flows.cv/ashneil/resume.json Last updated: 2026-03-22