Led AI and LLM-driven product vision for Seclore Discovery, an enterprise platform for LLM-assisted data discovery, classification, risk inference, and remediation, unlocking a $100M+ ARR market, achieving 90%+ pilot CSAT and 85%+ classification accuracy.

Designed explainable LLM and ML experiences that translate model output into actionable security insights, surfacing confidence levels, rationale indicators, data sensitivity, policy violations, and recommended remediation across structured and unstructured data.

Partnered with Data Science and Security teams to define hybrid AI systems (LLMs + deterministic rules + traditional ML), ensuring reliability, auditability, and compliance in high-risk enterprise environments.

Built human-in-the-loop LLM workflows enabling validation, override, feedback, and escalation—balancing automation with governance to drive trust and adoption.

Designed LLM-powered dashboards and review queues that help security teams understand why a model made a decision, assess confidence, and take corrective action quickly.

Established and scaled Seclore’s AI design and research practice, embedding designers within LLM-enabled product pods and accelerating delivery through tight collaboration with Product, Engineering, and Data Science.

Built and launched Seclore’s first design system, standardizing AI/LLM interaction patterns, uncertainty states, and data visualizations across products to improve consistency and speed.

Implemented scalable AI governance design practices, including prompt review flows, output validation UX, and continuous feedback loops to improve both model quality and user trust.

Directed the team’s growth strategy and roadmap, strategically expanding the UX team to 10 (2 UX managers, 6 UX and 2 Content Designers )

Led the ideation and Implemented a pioneering pricing model, transitioning from a click-based to an application-delivered approach, resulting in 40% incremental revenue ($1.2B).

Worked with Indeed leadership team to influence long-term product strategy and vision by consolidating disparate product SKUs into customized product suites, aligning them with both product and customer demand.

Developed frameworks for enhancing upselling and purchase/pricing experiences within the product, driving improved conversion rates and sustaining ongoing product engagement.

Identified the need for a focused design system and led the development team to create a unified atomic design library tailored for monetization and growth experiences. This initiative complemented the existing Indeed design library, enhancing design process efficiency and promoting consistency across multiple product teams.

Defined the UX design process for the team by organizing and getting alignment from all partner stakeholders.

Engaged with cross-functional partners to understand product gaps and create a balanced product roadmap including long-term initiatives with small product optimizing A/B testing initiatives.

Expanded UX team from 4 designers to 12 product designers and 3 UX researchers, enhancing capacity and expertise.

Pioneered a scalable UX research program from scratch, transitioning to a service model for broader impact and efficiency.

Spearheaded the development of a comprehensive design system for all ServiceNow digital properties, fostering collaboration with martech and engineering teams for seamless integration.

Drove agency selection process, ensuring representation across all UX skill sets and shortlisting a select few for potential partnerships.

Established a production design Center of Excellence (COE) in India, facilitating workforce scalability and operational efficiency.

Successfully launched a new solution framework, overseeing the comprehensive overhaul of global navigation and site architecture to align with strategic goals.

Orchestrated the rollout of a fully virtual conference events platform amid the COVID-19 pandemic, leading to a significant 56% boost in overall registration.

Established an optimization track in partnership with the analytics team, cultivating a culture of A/B testing.

Led the team expansion effort, growing from 1 designer and a content person to a robust team comprising 5 designers, 2 content specialists, and a dedicated researcher, effectively scaling talent and capabilities to meet evolving business needs.

Contributed significantly to achieving an impressive 58% business growth upon joining the capital team, while successfully launching new products such as Line of Credit (LOC) and Invoice Financing.

Demonstrated agility and responsiveness amidst the COVID-19 pandemic by rapidly deploying PPP government funds for small businesses, resulting in funding for 24,000 small businesses and a total disbursement of $2.1 billion.

Developed a modular capital home page design featuring a personalized approach based on user segmentation, enhancing user experience and engagement through a customizable "Bento box" framework.

Led the Quickbooks First Impression team, overseeing the entire user experience journey from pricing page to initial benefit realization.

Managed Quickbooks.com and the First Time Use (FTU) process through iterative redesigns, comprehensive re-architectures, and the implementation of a new design library (Bolt).

Spearheaded pricing page redesign initiatives (A/B testing) and spearheaded business model innovations to optimize revenue streams and align with market demands.

Cultivated a high-performing product design team by promoting collaboration, fostering skill development, and nurturing a culture of continuous improvement.

Directed the comprehensive redesign and expansion of the apps experience, managing the growth from 350 apps to 5000 apps.

Orchestrated strategic integrations such as Tsheets (later acquired) and Bill.com, enriching the functionality and value proposition of the platform.

Collaborated cross-functionally to ensure smooth integration of new features and uphold a uniform user experience across all apps.