# Ashutosh Kaushik > Product Design Leader | AI, LLMs & Growth | Drove $1.2B+ Revenue, $100M+ ARR Products | Ex-Indeed, ServiceNow, Intuit, Walmart Location: San Francisco, California, United States Profile: https://flows.cv/ashutoshkaushik UX & Product Design Leader with 15+ years of experience driving AI-powered platforms, product-led growth, and monetization across enterprise and consumer products at scale, including Indeed, Seclore, ServiceNow, Intuit, and Walmart. Led AI, ML, and LLM-driven product strategy for enterprise security and data platforms, launching new product lines and unlocking $100M+ ARR opportunities with 90%+ CSAT and 85%+ model accuracy. Proven track record of driving revenue and growth, including 40% incremental revenue increase on $1.2B+ businesses, 58% business growth, and delivery of $2.1B in funding to small businesses during critical market moments. Deep expertise in explainable AI, human-in-the-loop systems, design systems, and data-driven experimentation, balancing automation with trust, governance, and compliance in high-risk enterprise environments. Accomplished people leader who has built, scaled, and mentored high-performing design and research teams, partnering closely with Product, Engineering, Data Science, Security, and Executive leadership to deliver impact at speed. ## Work Experience ### Head of UX Design @ Seclore Jan 2024 – Present | Santa Clara, California, United States Led AI and LLM-driven product vision for Seclore Discovery, an enterprise platform for LLM-assisted data discovery, classification, risk inference, and remediation, unlocking a $100M+ ARR market, achieving 90%+ pilot CSAT and 85%+ classification accuracy. Designed explainable LLM and ML experiences that translate model output into actionable security insights, surfacing confidence levels, rationale indicators, data sensitivity, policy violations, and recommended remediation across structured and unstructured data. Partnered with Data Science and Security teams to define hybrid AI systems (LLMs + deterministic rules + traditional ML), ensuring reliability, auditability, and compliance in high-risk enterprise environments. Built human-in-the-loop LLM workflows enabling validation, override, feedback, and escalation—balancing automation with governance to drive trust and adoption. Designed LLM-powered dashboards and review queues that help security teams understand why a model made a decision, assess confidence, and take corrective action quickly. Established and scaled Seclore’s AI design and research practice, embedding designers within LLM-enabled product pods and accelerating delivery through tight collaboration with Product, Engineering, and Data Science. Built and launched Seclore’s first design system, standardizing AI/LLM interaction patterns, uncertainty states, and data visualizations across products to improve consistency and speed. Implemented scalable AI governance design practices, including prompt review flows, output validation UX, and continuous feedback loops to improve both model quality and user trust. ### Director Of UX, Growth @ Indeed.com Jan 2022 – Present | Foster City, California, United States Directed the team’s growth strategy and roadmap, strategically expanding the UX team to 10 (2 UX managers, 6 UX and 2 Content Designers ) Led the ideation and Implemented a pioneering pricing model, transitioning from a click-based to an application-delivered approach, resulting in 40% incremental revenue ($1.2B). Worked with Indeed leadership team to influence long-term product strategy and vision by consolidating disparate product SKUs into customized product suites, aligning them with both product and customer demand. Developed frameworks for enhancing upselling and purchase/pricing experiences within the product, driving improved conversion rates and sustaining ongoing product engagement. Identified the need for a focused design system and led the development team to create a unified atomic design library tailored for monetization and growth experiences. This initiative complemented the existing Indeed design library, enhancing design process efficiency and promoting consistency across multiple product teams. Defined the UX design process for the team by organizing and getting alignment from all partner stakeholders. Engaged with cross-functional partners to understand product gaps and create a balanced product roadmap including long-term initiatives with small product optimizing A/B testing initiatives. ### Senior Group Manager UX @ ServiceNow Jan 2020 – Jan 2022 | San Francisco Bay Area Expanded UX team from 4 designers to 12 product designers and 3 UX researchers, enhancing capacity and expertise. Pioneered a scalable UX research program from scratch, transitioning to a service model for broader impact and efficiency. Spearheaded the development of a comprehensive design system for all ServiceNow digital properties, fostering collaboration with martech and engineering teams for seamless integration. Drove agency selection process, ensuring representation across all UX skill sets and shortlisting a select few for potential partnerships. Established a production design Center of Excellence (COE) in India, facilitating workforce scalability and operational efficiency. Successfully launched a new solution framework, overseeing the comprehensive overhaul of global navigation and site architecture to align with strategic goals. Orchestrated the rollout of a fully virtual conference events platform amid the COVID-19 pandemic, leading to a significant 56% boost in overall registration. Established an optimization track in partnership with the analytics team, cultivating a culture of A/B testing. ### Product Design Manager @ Intuit Jan 2017 – Jan 2020 | Mountain View, California, United States Led the team expansion effort, growing from 1 designer and a content person to a robust team comprising 5 designers, 2 content specialists, and a dedicated researcher, effectively scaling talent and capabilities to meet evolving business needs. Contributed significantly to achieving an impressive 58% business growth upon joining the capital team, while successfully launching new products such as Line of Credit (LOC) and Invoice Financing. Demonstrated agility and responsiveness amidst the COVID-19 pandemic by rapidly deploying PPP government funds for small businesses, resulting in funding for 24,000 small businesses and a total disbursement of $2.1 billion. Developed a modular capital home page design featuring a personalized approach based on user segmentation, enhancing user experience and engagement through a customizable "Bento box" framework. Led the Quickbooks First Impression team, overseeing the entire user experience journey from pricing page to initial benefit realization. Managed Quickbooks.com and the First Time Use (FTU) process through iterative redesigns, comprehensive re-architectures, and the implementation of a new design library (Bolt). Spearheaded pricing page redesign initiatives (A/B testing) and spearheaded business model innovations to optimize revenue streams and align with market demands. Cultivated a high-performing product design team by promoting collaboration, fostering skill development, and nurturing a culture of continuous improvement. ### Principal Interaction Designer @ Intuit Jan 2015 – Jan 2017 | Mountain View, CA Directed the comprehensive redesign and expansion of the apps experience, managing the growth from 350 apps to 5000 apps. Orchestrated strategic integrations such as Tsheets (later acquired) and Bill.com, enriching the functionality and value proposition of the platform. Collaborated cross-functionally to ensure smooth integration of new features and uphold a uniform user experience across all apps. ### Sr.User Experience Architect @ @walmartlabs Jan 2013 – Jan 2015 | San Bruno, CA Developed expertise in creating a directed shopping experience for e-commerce and strengthening a world-class brand by effectively balancing business needs and user goals. Worked on successful projects like “Walmart pharmacy redesign”, “Pay with Cash“, “Reorder Reminder” etc. Also led huge cross-functional projects like “Search experience redesign” and “ASDA George Redesign” delivering a responsive experience across multiple screen resolutions under tight timelines. Built consensus among team members and balanced business needs and technical constraints with design goals. Collaborated with product managers, business sponsors, engineers, and designers in an agile environment to create sprint plans, use case scenarios, A/B test plans etc. Created storyboards & high-fidelity mock-ups, defined the information architecture and created end-to-end workflows. Excelled at creating quick prototypes and established user test plans to conduct usability studies. Evaluated usability findings and A/B test results to iterate on design and product requirements. Participated in strategizing holistic design direction, mentored junior designers and conducted design reviews for UX team. In addition, developed and strengthened strategic relationships with business, product, and technology partners. ### Information Architect @ @walmartlabs Jan 2011 – Jan 2013 | San Bruno, CA ### User Experience Designer @ Ford Motor Company Jan 2009 – Jan 2011 | Dearborn, MI Was a part of Creative design & Usability team that works as a UX consulting firm within Ford providing various software solutions for internal applications. Worked as Lead Designer acquiring expertise in a wide array of software products and consumer behaviors aiming at different concentrations from Training, In Vehicle Systems, Manufacturing & Financial application to internal IT request portals. Worked as the sole UX analyst in the team, collaborated with products life-cycle managers, business sponsors, engineers and designers to create appropriate use case scenarios, personas, and task/flows to come with strong designs. Worked closely with product managers to draft a robust and extensive product requirement document. Also worked very closely with QA team to make sure the product went out to market without any flaw or bugs. Established design patterns and grid systems for Ford applications and helped other UX team members closely to make sure everybody spoke the same design language. ### User Experience Designer @ RSA The Security Division of EMC Jan 2009 – Jan 2009 | Bedford, MA Worked for RSA (the security division of EMC corp.) to develop some of the premier intelligence driven security softwares. Evaluated and designed usability solutions for the most popular product lines like DLP (Data Loss Prevention) and Auth Manager Collaborated with the product management, development and marketing teams during design stages. Created work flows and wireframes based on recommendations provided during user research and heuristic evaluation Designed test plans, scripts and task lists based on the product specifications and major concerns of the stakeholders for user testing. Created wireframes and Lo-Fi prototype for new interactions and patterns, which was used to create GUI toolkit to be used across the corporation. ### Interaction Designer Intern @ General Motors Jan 2008 – Jan 2008 | Warren, MI Designed a User Interface and Conducted Usability analysis for GM’s in car multimedia center QDR (Quad Dual Rotary) Conducted comparative studies, heuristic analysis, user testing and market evaluation of in-vehicle entertainment centers Created Flow Diagrams, General Transition Networks, Personas, Scenarios to develop a user-friendly prototype Assigned Project Lead based on performance evaluation; responsible for leading a development team prior to final gate review ## Education ### MSI in Human Computer Interaction University of Michigan - School of Information ### Bachelor's degree in Electrical and Electronics Engineering University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/akaushik2 - Behance: https://www.behance.net/akaushik --- Source: https://flows.cv/ashutoshkaushik JSON Resume: https://flows.cv/ashutoshkaushik/resume.json Last updated: 2026-04-13