Member of Engineering team involved in building workforce management system.

Task include designing and developing new features (UI and backend).

February 2014- Present

• -----------------------------------------------------------------------------------------------------------------------------------------------

Implemented Workforce planning software in one of the largest toy retailers in the US

1. Primary business contact for the customer.

2. Worked with the customer in finalizing requirements, identifying gaps.

3. Worked with development team to come up with custom solutions for the problems identified by the customer that is inline with the product scope.

4. Explained the proposed solution to the customer to get their go ahead on the development.

5. Developed test cases and performed quality assurance to ensure smooth delivery of the product.

6. Helped in quick turnovers for defects found during UAT phase.

October 2012- January 2014

• -----------------------------------------------------------------------------------------------------------------------------------------------

Primary source of contact for one of the major customers of Reflexis Workforce Planning System, HEB which is one of the largest grocery chain in Texas.

Tasks include:

1. Schedule and lead weekly calls.

2. Understand and replicate issues reported.

3. Estimate and prepare Functional specifications for new features and change requests

4. Communicate to the development team and make sure the release goes on schedule

5. Test monthly releases and sign off before each release

1. Part of Workforce planning software implementation team.

2. Worked one on one with customer's team by gathering requirements, finalizing requirements for the project roll out, identifying gaps if any.

3. Worked as liaison between the customer and development by building functional specifications, user interface design and sequence diagrams.

4. Handled multiple customers

1. Held key position in the development team of the workforce planning software.

2. Subject matter expert on the forecasting module.

3. Worked with product managers to figure out which forecasting model works best for the customer.

4. Developed UI screens for the scheduling module.

5. Mentored a team of 3 junior developers.

Technologies used include: Core Java, SQL