# Ashwin Vishwanathan > Product Designer | 4+ Years | SaaS & Consumer Apps | Scalable UX Systems | Data-Informed Strategy & AI-Enabled Workflows | MS HCI – Indiana University Location: San Francisco, California, United States Profile: https://flows.cv/ashwinvishwanathan Hi, I’m Ashwin Vishwanathan Product Designer with 4+ years in SaaS and consumer apps. I lead design initiatives that improve product value, activation, and revenue through data-informed UX strategy. I work at the intersection of systems thinking, AI-enabled workflows, and measurable business outcomes. My goal is simple: design that drives growth. ## Work Experience ### Product Designer @ Salesforce Jan 2025 – Present | Indianapolis, IN - Collaborated with product managers and designers to identify engagement gaps for high-frequency (“power”) users and define UX opportunities to improve the end-to-end learning experience for the Trailhead platform. - Identified and interviewed 10+ power users, updated personas, and created journey and flow analyses that highlight friction points across navigation, discovery, and learning progression. - Conducted secondary research and a competitive analysis of leading learning platforms to uncover strategic UX improvement areas that will guide upcoming redesign recommendations. ### Product Designer @ RTV, Inc - Real Tour Vision Jan 2025 – Present | Michigan, United States - Lead user research through interviews, support ticket analysis, and journey mapping to uncover recurring UX issues across customers, photographers, and business users. - Designed the complete user flow and UI for a new Photo Editing feature, and currently leading the full redesign of the SaaS platform to improve new-user retention and support new features. - Improved onboarding and self-service support by redesigning documentation and in-product guidance, reducing repetitive support queries and increasing platform clarity. - Conduct platform-wide UX, IA, and accessibility audits and work cross-functionally with PMs, engineering, and support to prioritize high-impact improvements and unify the design system ### Product Designer @ Level SuperMind Jan 2023 – Jan 2024 | Mumbai - Co-led a team of 4 in UX design, graphic design, and product innovation, collaborating with cross-functional teams, and contributing to the app’s recognition as Google Play’s Best App of 2023 in India. - Redesigned and rebranded Level Supermind’s website (level.game), creating a new visual identity and enhanced user experience, leading to improved functionality and engagement. - Reduced user drop-offs by over 50% by implementing a UX drop off monitoring system and working with developers on 40+ targeted improvements across key user journeys. - Increased content engagement by 300% in the “Recommended for You” section by adding customization options and refining recommendation algorithms to better meet user preferences. - Boosted chatbot re-engagement by 13% through a user-centered redesign of the AI Personal Coach and its conversational user interface, improving user engagement and retention. - Achieved a 10% adoption rate among daily active users (DAU) for newly designed gamification features, including “Streak Hall of Fame” and “Supermind League.” - Improved shareability by 75% with a new affirmations page and post-meditation journey, encouraging more frequent sharing of post-meditation content. ### Product Designer @ DesignWorks Jan 2021 – Jan 2023 | Navi Mumbai - Collaborated with the client, marketing agency, and development team to ensure an on-time website launch for a B2B jewelry company, resulting in 100+ visitor to customer conversions in the first month. - Redesigned the website for MGM Hospital in Navi Mumbai, collaborating with doctors, developers, and designers to create a user-centered experience that reduced navigation time to key resources (e.g.,Care centre information, appointment booking) by 25%. - Spearheaded the evaluation of the hospital's existing website, user research, and data feasibility efforts, creating a cohesive design system and delivering user-centric design solutions. ### Architect @ Heena Bhurke associates Jan 2021 – Jan 2021 | Mumbai, Maharashtra, India ● Managed interior design and architecture projects primarily in the Residential and Hospitality sectors. ● Designed and executed 8 projects, providing clients with customised design solutions. ### Architectural Intern @ Arin designs Jan 2018 – Jan 2019 | Nashik, Maharashtra, India ● Worked on diverse projects including, interior design, architecture, and product design. ● Performed various tasks such as creating detailed drawings, designing, site documentation, 3D modelling, and developing presentation decks. ## Education ### Master's degree in Human Computer Interaction Indiana University Indianapolis ### Bachelor of Architecture - BArch in Architecture Pillai College of Architecture ## Contact & Social - LinkedIn: https://linkedin.com/in/ashwinvishwanathan- - Portfolio: https://www.ashwindesign.com --- Source: https://flows.cv/ashwinvishwanathan JSON Resume: https://flows.cv/ashwinvishwanathan/resume.json Last updated: 2026-04-13