# Asli Champion > Software Engineer at GoCardless Location: London, England, United Kingdom Profile: https://flows.cv/asli As a versatile software engineer with experience in both front-end and back-end large scale systems, I’m passionate about creating innovative, performant, user-focused solutions. I had a great journey switching careers from technical support leadership and training to software development, leveraging my skills as a leader to drive impactful projects. Outside of coding, you’ll often find me making music or taking photos, always looking for new ways to blend creativity with technology! ## Work Experience ### Software Engineer @ GoCardless Jan 2024 – Present | London Area, United Kingdom ### Software Engineer @ Apple Jan 2022 – Jan 2024 | London, England, United Kingdom Services Data Engineering: Building large scale systems and data pipelines powering insights into how our customers use some of the world's most popular media services like the App Store, Apple Music and Apple TV+. Skills: Spark, Python, Java, Scala, Airflow, AWS, Distributed Systems, SQL, Shell Scripting, CI/CD, Data Quality Automation, Database Administration, Authentication, API Integrations Apple Online Store: Making innovative use of web technologies with a focus on accessibility, to shape the next generation of in-house tooling for gathering insights about our e-commerce platform whilst handling astonishing scale. Skills: Typescript, React, Browser Automation, Node.js, NoSQL, MongoDB, Cassandra ### Training Lead @ Apple Jan 2022 – Jan 2022 | Leeds, England, United Kingdom As a Training Lead I am responsible for optimising and facilitating training content to be delivered to new team members as part of their on-boarding, as well as the wider team as part of their continued development. I also use my time and connection with the team to spot opportunities around product knowledge and soft-skills; then tailor training programmes aligned with our business priorities, to the individual needs of the team. These responsibilities come in addition to those of a Lead, where my number one priority is to provide a positive and supportive daily working environment, in order to best equip our team to deliver stellar results. ### Genius @ Apple Jan 2017 – Jan 2022 | Leeds, England, United Kingdom As a Genius I’m responsible for providing world class technical support to our customers across all product lines and services. But more importantly I’m responsible for being a trusted mentor for our wider technical team to inspire them to do the same. I handle support incidents from initial consultation, into diagnostics and software troubleshooting, right through to hardware repair and validation. All whilst teaching our customers how to make the most out of their products, services and the wider ecosystem to hopefully help every single person leave with a little bit more knowledge than they expected. That, is the now famous customer experience I’m proud to deliver every day. ### Technical Advisor @ Apple Jan 2018 – Jan 2021 | Leeds, England, United Kingdom Alongside my role as a Genius, the Technical Advisor takes on the additional responsibilities of helping to develop and facilitate effective training for the wider in-store technical teams. This involves constantly innovating delivery methods that best engage a wide variety of learners whilst bringing to life all company wide e-learning content. Also responsible for supporting CPD, yearly technical certification updates, and change management. I have successfully helped lead our teams through multiple major strategy changes smoothly, with effective training content and skills validation. ### Lead (CE) @ Apple Jan 2019 – Jan 2020 | Leeds, England, United Kingdom On this career experience I was part of a group of leaders responsible for a team of around 150 working through the busiest period in retail, Christmas. In this role I was focused on keeping on top of the operational running of a busy store, including making on-the-fly adjustments to scheduling in order to better meet customer demand, managing tills and identifying merchandising and engagement opportunities to improve customer experience. I was also focused on connecting with my colleagues in the moment and driving morale across multiple areas of the business, getting stuck in and leading by example in order to drive our commercial goals and demonstrate coaching behaviours to build effective teams each day. ### Technical Expert @ Apple Jan 2017 – Jan 2017 ### Technical Specialist @ Apple Jan 2016 – Jan 2017 ### Operations Specialist @ Apple Jan 2015 – Jan 2016 As a member of the operations team I was responsible for day to day management of inventory and shrink, as well as in-store technology; everything from deliveries, returns and merchandising, to cash drawers and mobile payment devices. We were a small team who worked well together in an incredibly demanding and dynamic environment. ## Education ### Bachelor of Arts - BA in Music University of Leeds ### Diploma of Education in Computer Software Engineering Makers ### Software Engineering & DevOps Bootcamp Makers ### L3 Certificate in Counselling York College, York UK ## Contact & Social - LinkedIn: https://linkedin.com/in/asli-champion --- Source: https://flows.cv/asli JSON Resume: https://flows.cv/asli/resume.json Last updated: 2026-04-05