# Audrey Leung > Consultant | Prev @ ServiceNow, Google, Meta, Apple, Ripple, EY | 2x UC Berkeley | 7/9 hacks won Location: San Francisco Bay Area, United States Profile: https://flows.cv/audreyleung AI consultant and strategist with 8+ years in enterprise/consumer AI, user research, and product innovation across US and APAC markets. Proven ability to align product strategy with user needs, with cultural fluency in Mandarin-speaking regions. Experienced in generative AI prompting, UX for AI products, and cross-functional collaboration across engineering, sales, and customer success. Extensive experience in UX research and product management leading significant projects at companies like Ripple, ServiceNow, Facebook AI (Meta), and Google, focusing on understanding and enhancing user experiences in fields ranging from crypto payment solutions and AI technologies to automotive interfaces. Expertise includes conducting in-depth user studies, comprehensive surveys, creating strategic UX roadmaps, and fostering product innovation based on deep insights into user needs and pain points. Keen ability to translate user insights into actionable product improvements. Prior industry experience in enterprise, consumer, and agency, researching web, mobile, and human factors at various stages of the product life cycle. AML -- from Anti-Money Laundering to Applied Machine Learning. ## Work Experience ### AI Consultant & Strategist @ Stealth Jan 2025 – Present ### Prompt Engineer, DreamlineAI @ Community Dreams Foundation Jan 2024 – Jan 2024 Design, develop, analyze, monitor, and optimize generative AI text prompts and performance for consumer application incentivizing environmentally sustainable practices Defining product roadmap to launch MVP mobile app educating others on environmentally sustainable practices with gamification and rewards ### Staff/Lead UX Researcher @ Ripple Jan 2022 – Jan 2023 | San Francisco, California, United States Crypto adoption; Liquidity Hub ### Staff/Lead UX Researcher @ ServiceNow Jan 2021 – Jan 2022 | Santa Clara, California, United States AI Platform (AI Search, Conversational Intelligence). Led UX research for Conversational Intelligence APIs and NLU workbench. ### User Experience Researcher, AI (Relevance, Integrity, & New Experiences) @ Meta Jan 2019 – Jan 2021 Worked on recommendation systems, developer experience, voice assistants, integrity, and new product experiences across the Facebook family of apps. ### UX Researcher @ Google Jan 2018 – Jan 2019 | Mountain View, California, United States Android Auto team ### Product Manager @ ViSenze - Artificial Intelligence for the Visual Web Jan 2016 – Jan 2017 | Singapore Second Product Manager hire where I managed the customer experience of user-facing dashboard and developer site (http://developers.visenze.com/) ViSenze is a B2B2C artificial intelligence startup that develops visual search and image recognition solutions to help marketplaces and internet retailers in eCommerce and media owners and brands in content publishing. ### Product Design Intern @ Upwork Jan 2016 – Jan 2016 | San Francisco, California, United States Researched and prototyped redesign of notifications for clients and freelancers. ### UX Design Intern, Emerging Technologies @ Apple Jan 2015 – Jan 2015 | Sacramento, California, United States Researched new opportunity for Apple's strategic data solutions team and then designed and developed a working prototype with a data scientist intern. UX research, product management, UX/UI design, rapid prototyping, and data visualization for the strategic data solutions emerging technologies (R&D) team ### Financial Consultant (financial advisory, forensics, and turnaround) @ AlixPartners Jan 2012 – Jan 2014 | San Francisco Bay Area AlixPartners is a global consulting firm offering enterprise improvement, corporate turnaround and restructuring, financial advisory services and information management services when it really matters – in urgent, high-impact situations. Experience in: Fraud investigations (FCPA), financial restatements, business development, bankruptcy, restructuring, and review of Chinese and Spanish contracts and communications Involved in financial restatement for a $1 billion San Francisco-based snack food distributor. Developed pricing model to support urgent re-costing initiative. ### Entrepreneur @ Founder Institute Jan 2013 – Jan 2013 The Founder Institute is an early-stage startup accelerator and global launch network that helps entrepreneurs create meaningful and enduring technology companies. ### Senior - Financial Services Office (FSO) Assurance & Advisory @ Ernst & Young Jan 2009 – Jan 2012 | San Francisco Bay Area Ernst & Young's Financial Services Office (FSO) is a uniquely industry-focused business unit that services financial institutions and other capital markets participants. Ernst & Young’s global clients employ strategies from long/short equity funds to global fixed income and derivatives funds as well as funds of funds. Attested to the valuation of hedge fund investment portfolios. Evaluated the effectiveness of controls surrounding valuation methodologies, trade processes, capital activity, and recognition of revenue and expenses. Technical Audit Experience: Investment valuation (ASC 820), Derivative instruments analysis and disclosures (ASC 815), Uncertainty income tax review (ASC 740), Investor capital allocations, master/feeder fund structure, Offshore filings, SSAE 16 Type II Reporting, Bloomberg, Reuters, and Capital IQ platforms 3-month Advisory rotation with experience in: Internal controls, risk control matrices, and walkthroughs ## Education ### M.S. in Information Management and Systems (UX Research, Human-Computer Interaction, Product & Innovation) UC Berkeley School of Information ### Master of Business Administration - MBA Quantic School of Business and Technology ### B.A. in Psychology University of California, Berkeley ### B.S. in Business Administration University of California, Berkeley, Haas School of Business ### Chinese Language Center in Buddhism Chinese, Advanced Chinese National Sun Yat-sen University ### Business Chinese University of International Business and Economics ### High School Diploma The Harker School ## Contact & Social - LinkedIn: https://linkedin.com/in/audreyleung - Website: http://audalogy.github.io - Website: https://calendly.com/audalogy/halfhour --- Source: https://flows.cv/audreyleung JSON Resume: https://flows.cv/audreyleung/resume.json Last updated: 2026-04-08