Hi! I'm a senior product designer at Walmart. I have deeply rooted values in empathic design, which allows me to empathize with and transform a person's implicit needs into a tangible, meaningful reality.
2025 — Now
San Francisco Bay Area
Leading design for AI-powered customer data experiences.
2022 — 2025
Austin, Texas Metropolitan Area
I conducted design and research for associate facing app experiences at Walmart across security, FinTech, and design ops spaces.
Implement industry best practices to develop high-fidelity solutions while adhering to Walmart’s design system, collaborating closely with other designers
Cultivate cross-functional partnerships with business, product, and engineering in an agile environment, ensuring clear communication of data-driven decisions.
Streamline Walmart’s UX tool transition by establishing a centralized onboarding community for all Walmart associates and configuring InfoSec requirements
Conduct numerous usability interviews and tests to gain insight into user experiences
Translate insights into tangible artifacts such as journey maps, information architecture, and stakeholder reports.
Maintained consistency in brand language and tone across internal applications
Created comprehensive statements of work detailing project context, business objectives, use cases, and impact assessment
2021 — 2022
Bentonville, Arkansas, United States
Greater Chicago Area
Develop prototypes of identity-affirming assistive technologies, referencing existing research in computational linguistics, psychology, and human-computer interaction
Conduct usability testing to identify user perceptions towards social media, web extensions, mental health, and voice assistants
Assist in writing and copyediting research publications
Served as the lab's UX Design Team Lead to ensure efficient project management flow between professors and other research assistants
Created alternate reality game for DePaul cybersecurity courses with user experience design, social engineering, and psychology concepts
Developed JavaScript prototypes for social engineering research
DePaul School of Design Grant Recipient Project
Wireframing and prototyping a website application, fifty/fifty, in Figma for use by SEASPAR to enhance their Game Night program
Acts as UX Research, Brand Voice, and Copywriting Leads
Work in a design and development team conducted in agile methodology to develop MVP for our nonprofit client, SEASPAR
Consult SEASPAR recreation and marketing coordinators to ideate MVP workflows and branding to ensure accessibility and inclusivity needs are met
Plan, lead, conduct, and moderate interviews with partner/stakeholder (SEASPAR participants, families, and coordinators)
Lead the analysis of data in qualitative and quantitative modalities (i.e. affinity diagramming, pain points, problem tree analysis)
CONTEXT
Due to the COVID-19 pandemic, SEASPAR, a non-profit Chicagoland organization that
provides recreational programming for over 1,100 individuals with disabilities, has transitioned
from in person to virtual programs. According to SEASPAR recreation coordinators, it has been
challenging to rebuild activities in a virtual modality. Major challenges encompass difficulty with
operating remote technologies used in the programming, participants struggling to stay engaged during online activities, and recreation coordinators being unable to remotely assist participants with activity setup.
In my Autumn Quarter 2020 Independent Study at DePaul University, I am continuing my work with the RAISE (Remote Accessibility for Individuals' Social Enagement) team, recipients of the DePaul CDM School of Design Summer 2020 IMPACT grant. In June 2020, we partnered with SEASPAR, a Chicagoland non-profit providing recreational programming serving over 1,100 individuals with disabilities. Our project analyzed and addressed the need for remote, inclusive, and accessible products that support communication and social engagement among individuals with disabilities.
Education
DePaul University Jarvis College of Computing and Digital Media