# Augustine Thomas

> Designing things people actually want to use

Location: Milpitas, California, United States
Profile: https://flows.cv/augustine

## Work Experience
### Senior Product Designer @ OKX
Jan 2025 – Present | San Jose, California, United States
OKX Card and Pay

### Product Designer - Payments @ OKX
Jan 2024 – Jan 2025 | San Jose, California, United States

### Product Designer - Growth @ BILL
Jan 2022 – Jan 2024 | San Jose, California, United States
BILL Spend & Expense Activation (formerly Divvy)

- Lead Design in the BILL growth org for Spend & expense account activation including admin onboarding wizard, admin account setup, card activation and virtual card issuance.
- Planned and facilitated workshops with cross-functional stakeholders to develop product strategy, create roadmaps, and establish a shared vision for the future.

BILL Network Growth

-Worked on the BILL AP/AR Network product including payment lifecycle tracking and payment support.
- Pitched and implemented a new design QA stage in the product development process to ensure we deliver high quality end user experience.

### UX Designer @ iHeartMedia
Jan 2021 – Jan 2022
-Led the design of the first iHeart wearable app for wear OS 3. Built the product from 0-1.
-Worked on the mobile experience team, contributing to ‌improved browsing and personalizing the listener experience.
-Redesigned the music library, making it easier for users to navigate and find their favorite radio stations, playlists, and podcasts, making browsing more enjoyable.
-Launched 3 themed personalized playlists.
-Created and managed components of the iOS and Android design systems to improve the user experience standards, ensure high quality designs, and accelerate handoffs.

### Product Designer @ The Nature's Bowl
Jan 2020 – Jan 2022 | India
-Led the end-to-end design of The Nature’s Bowl B2C e-commerce platform MVP.
-Designed for payment modes such as card payments, cash on delivery, and gift cards, with a strong emphasis on security, which significantly lowered the number of abandoned carts. 
-Collaborated with cross-functional individuals including engineers and executive stakeholders to launch the platform.

### Teaching Assistant @ University of North Carolina at Charlotte
Jan 2020 – Jan 2020 | Charlotte, North Carolina Area
-Guided and Mentored 128 undergraduate students through various concepts like user research, personas, usability testing, prototyping, heuristics involved in Human-Computer Interaction under the guidance of Dr. Mary Lou Maher.
-Assisted the students in conducting user research and synthesizing the results to ideate user-friendly solutions.

### Operations Assistant @ University of North Carolina at Charlotte
Jan 2019 – Jan 2020 | Charlotte, North Carolina, United States

### UX/UI Designer @ Freelance
Jan 2017 – Jan 2019 | India
-Worked closely with developers, designers, content strategists, marketing, and project owners on several involving branding, graphic design, UI design for clients.  
-Leveraged user-centered design principles to create wireframes and interactive prototypes to create an engaging user experience. 
-Designed illustrations and targeting digital media marketing increasing social media engagement by 30%.


## Education
### Masters of Science in Information Technology Concentration Human Computer Interaction in User Experience Designing
University of North Carolina at Charlotte

### Bachelors of Engineering in Electronics Engineering in Electronics Engineering
Fr. Conceicao Rodrigues College of Engineering


## Contact & Social
- LinkedIn: https://linkedin.com/in/augustinezthomas

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Source: https://flows.cv/augustine
JSON Resume: https://flows.cv/augustine/resume.json
Last updated: 2026-02-23