Solely implemented first updates to key Infrastructure as a Service (IaaS) Enterprise Application – responsible for handling inter-application communication relating to user VM subscriptions globally – in over 8 years.

Updates performed include zero-day CVE remediations and credential security tightening of non-personal technical accounts integrated within the software through certificate assignment and implementation of credential management tool (HashiCorp Vault) to the software.

Adhered to all necessary Key Procedural Controls (KPCs) of the Software Development Life Cycle (SDLC), including Quality Assurance (QA) Gates, and Architectural and System Dependencies.

Updated software documentation relating to implemented upgrades and remediations on various platforms, including Central Confluence and Gitlab Wiki.

Led team members through project deliverables through hands-on training and daily stand-ups, organizing team effort through Kanban-styled GitLab Issue Boards.

Onboarded, trained, upskilled, and worked collaboratively across multiple teams – Production, System Administrators, Azure Stack and Migration, among others – in a fully-remote DevOps environment.

Some experience developing fully functional SPAs and integrating them with a Spring backend.

Created full-stack web applications with complete CRUD capability, working both independently and through peer-programming and using Ruby, Ruby on Rails, Javascript, React, HTML, ERB, CSS, SQL, with an emphasis on Object-Oriented Programming.

Maintained client-facing website by managing data input, created a seasonal newsletter, special announcements, and mass emails.

Coached team members on troubleshooting onsite issues, website concerns, and company procedures, and fostered a culture of collective progress by advocating for and motivating team members to succeed.

Documented various procedures and created training manuals for internal team members. Coordinated daily, weekly, and ad hoc events for a range of clients with diverse budgets, specifications, and needs across New York City, while at the same time cultivating strong professional relationships to ensure continued partnership.

Audited and onboarded vendors by conducting telephone interviews and follow-ups, becoming one of their first primary sources of information about the company and their role in it.

Redundancy due to COVID-19

Managed all cash transactions and financial paperwork pertaining to gross nightly revenue and the division of cash gratuities to all employees.