# Austin Leitmann > Software Engineer at Liaison International Location: New York City Metropolitan Area, United States Profile: https://flows.cv/austinleitmann Through my work, I have gained valuable experience in both software development and customer relations. As the lead engineer of tier III support, my daily responsibilities include managing support for our product and developing new features. When I am not investigating a software issue reported by a client, I am contributing new code to our code base or studying more advanced ways of doing so. In my work I have become familiar with a myriad of languages such as React JS, PHP, SQL and more. I have also gained experience working on both frontend and backend development, as well as database management. I recently earned a certificate of completion for React - The Complete Guide by Maximilian Schwarzmüller and am actively enrolled in more courses to further my knowledge. ## Work Experience ### Software Engineer @ Liaison Jan 2024 – Present ### Technical Support Engineer @ Liaison Jan 2021 – Jan 2024 | Poughkeepsie, New York, United States In my work at Liaison I have become accustomed to the fast paced world of technology. Through managing support for our product and developing new features, I have gained valuable experience in both software development and customer relations. When I am not investing a software issue reported by a client, I am contributing new code to our code base or studying more advanced ways of doing so. In my work I have become familiar with a myriad of languages such as React JS, PHP, SQL and more. I have also gained experience working on both frontend and backend development, as well as database management. ### Help Desk Technician Intern @ Laerdal Medical Jan 2019 – Jan 2019 ## Education ### Bachelor's degree in Information Technology Mount Saint Mary College ### Advanced Regents Diploma Our Lady of Lourdes High School ## Contact & Social - LinkedIn: https://linkedin.com/in/austin-leitmann --- Source: https://flows.cv/austinleitmann JSON Resume: https://flows.cv/austinleitmann/resume.json Last updated: 2026-04-05