Designed extensible workflow and navigation architectures (including graph-based registration flow orchestration) that reduced duplication and enabled multiple product experiences to evolve on a shared foundation.

Built and championed analytics and observability foundations (Mixpanel, Grafana, logging, alerts) to measure funnel performance, diagnose production issues, and guide data-driven engineering and product decisions.

Automated registration as a monetized add-on feature for enterprise partners, driving business value while decreasing the technological barriers to lab testing for their members

Tech Lead on Kits for All project, to deliver one million at-home lab testing kits to enterprise partner members

Tech Lead for blog rebuild, which was second-most trafficked page site-wide within one week of release

Verified required functionality and customizations based on client-specific healthcare and benefits enrollment options

Compiled detailed bug report documentation and worked with development team (using JIRA and confluence) to test subsequent fixes

Provided executive support for VP of Operations, COO and CEO