~ Agile Leadership & Scale: Served as Scrum Lead for major product releases (v4.0–4.2), driving a 20% increase in team velocity and spearheading the adoption of Scrum-at-Scale practices across cross-functional teams to ensure consistent quarterly delivery.

~ DevOps Optimization: Designed and optimized Tier 1/Tier 2 CI/CD pipelines using GitHub Actions and Docker, successfully reducing deployment time.

~ AI-Driven Efficiency: Led an AI-integrated initiative to consolidate 10+ legacy pipelines into centralized and parametrized, significantly reducing technical debt and reducing maintenance overhead by engineers.

~ End-to-End Ownership: Managed the full release lifecycle, including comprehensive test planning, security verification, and high-priority customer escalation resolution.

~ Led quality service integration projects with chime’s third-party banking partners.

~ Led development efforts for integration testing framework for chime platform services and integrated with ci/cd tool circleci. (python and ruby)

~ Owned product development for chime’s internal tools for automated testing banking product configurations to improve turnaround time for quality service for launching new product configurations with integration of banking partners.

~ Developed performance testing scripts for backend services in Jmeter and in-house performance testing tool.

~ Empowered developers to write their own backend integration and performance tests.

~ Scrum master for the team to facilitate sprint planning , backlog grooming , standups , retro and demos.

~ Own end to end testing and backend automation for new features of SaaS platform .

~ Design test plans for UI and Backend and develop functional and integration tests for CI/CD test pipelines.

~ Participate for scrum meetings - sprint planning , Stand ups , review and demos.

~ Manage release cycles with local and offshore teams.

~ Reduced infrastructure cost and run time for test automation pipelines by consolidating test suites.

~ Created processes and improvements to help the offshore team to perform at a high level.

~ Ownership and led QA efforts for REST microservices, ayla cloud platform and web applications.

~ Managed scrum meetings for the team.

~ Responsible for detailed test planning and developing automation testing framework for new web services.

~ Built UI testing automation framework infrastructure for Ayla’s Customer facing Web applications.

~ Selenium Webdriver and Python API test framework development.

~ Contributed automation for REST API for Ayla’s Cloud platform.

~ Created dashboards to monitor services and issues , manage alerts (using Kibanna)

~ Assisted customer support and software developers for investigating customer issues .