Senior Software Engineer | Building Technology that Works for Humans
Hi! I'm a Solutions Architect and Software Engineer who loves solving human problems through technology. My favorite part of the job is working face-to-face with clients, breaking down complex technical challenges into simple, clear solutions.
Collaborated directly with healthcare clients to design solutions tailored to their needs
Led the automation of database updates, leveraging advanced ETL architecture with AWS Glue to streamline the workflow. Attained a 80% reduction in processing time
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Orchestrated an architectural shift for electronic prescription API calls to Surescripts, implementing a system that accommodated an expanding customer base. Reduced API latency by 25%
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Pioneered the design and development of a robust suite of account management tools, leading to a 70%+ decrease in manual errors boosting the efficiency of the commercial team's operations
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Partnered with the commercial team to integrate systems using Stripe APIs, enhancing client relations and streamlining patient claims processing, leading to a 25% drop in client escalations
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Managed the successful architecting of a SSO auth system, adapting to evolving managerial priorities, resulting in a 25% decrease in customer support incidents
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Architected and developed high performing React-based frontend components for the Clinician Console web application, optimizing data routing to enable seamless prescription dosage calculation and real-time drug interaction checks
Led client engagements, presenting property management software tools to prospective owners, demonstrating solutions that would streamline operations and enhance account management
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Analyzed property owner feedback and operational challenges in collaboration with the engineering team, spearheading the development and integration of customized features into proprietary property management software
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Conducted client support for tenant portal, directly addressing user inquiries/issues, while developing and implementing essential features based on feedback, enhancing user experience by ~20%
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Orchestrated a seamless shift from legacy property management software to a state-of-the-art SaaS platform, selling C-suite executives on the transition's value and aligning with company-wide restructuring objectives
Achieved a 25% increase in converting prospects to clients by using project outlines, visual aids, and tailored presentations to boost service and process comprehension
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Spearheaded direct sales efforts, resulting in securing 50+ construction projects by pitching proposals and negotiating contracts
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Drove over $700,000 in gross revenue through strategic sales initiatives
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Implemented effective project management techniques, resulting in a ~20% increase in operational efficiency and a ~20% reduction in project turnaround time, done via earning trust with the team
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Cultivated lasting relationships with clients through exceptional service and communication, leading to a ~20% rate of repeat business and referrals
