# Avinash S

> Data Science Master's Graduate & ServiceNow Developer

Location: Jersey City, New Jersey, United States
Profile: https://flows.cv/avinashs

Experienced data professional with a Master's degree in Data Science from New Jersey Institute of Technology, adept at Python, R, SQL, and JavaScript, focusing on data analytics for business growth. Skilled in machine learning, statistical analysis, and data visualization, with hands-on experience in ServiceNow development for ITSM solutions. Certified ServiceNow Admin and Developer committed to continuous learning. Seeking opportunities to apply expertise in data analytics and ServiceNow development for organizational success. Let's connect and collaborate!

## Work Experience
### ServiceNow Developer @ Sunrise Technologies
Jan 2024 – Present
• Led the design and development of scoped applications using Flow Designer, Scripted REST APIs, and Integration Hub, enhancing service delivery efficiency by 20%.
• Architected REST/SOAP integrations between ServiceNow and Azure AD, AWS S3, and third-party CMDBs, automating user-provisioning and asset synchronization.
• Built automated test suites and executed manual test cases, reducing post-release defects by 25%.

### ServiceNow Developer @ Allied Business Consulting, Inc
Jan 2023 – Jan 2024
• Customized core ITSM modules using Glide APIs, Business Rules, and Client Scripts to align with client support workflows, boosting first-call resolution by 15%.
• Automated notification and inbound action logic for major applications, cutting manual ticket routing by 40% and improving SLA compliance.
• Developed custom Service Portal widgets and Virtual Agent topics to streamline end-user interactions.

### Student Assistant @ New Jersey Institute of Technology
Jan 2022 – Jan 2023 | Newark, New Jersey, United States

### Project Engineer- Servicenow @ Wipro
Jan 2021 – Jan 2022 | Bengaluru, Karnataka, India

### Associate @ Cognizant
Jan 2020 – Jan 2021 | Bengaluru, Karnataka, India

### Programmer Analyst @ Cognizant
Jan 2018 – Jan 2020

### Programmer Analyst Trainee @ Cognizant
Jan 2018 – Jan 2019 | Bengaluru, Karnataka, India


## Education
### Master's degree in Computer Science
New Jersey Institute of Technology

### Master's degree in Mtech(software engineering)
Vellore Institute of Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/avinashsunku

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Source: https://flows.cv/avinashs
JSON Resume: https://flows.cv/avinashs/resume.json
Last updated: 2026-04-13