# Ayesha Yasmeen > Sr Staff Engineer - Conversational AI Backend @ Uber Location: Palo Alto, California, United States Profile: https://flows.cv/ayeshayasmeen Building state-of-the art Automated NLP enabled Conversational Assistants to help Uber partners and customers in their interactions with Uber. Always looking to bring latest in conversational technologies like Dialogflow and Uber infrastructure to build and serve our customers and partners better. Designed, built, and deployed Uber's first WhatsApp based Onboarding assistants to help driver partners onboard to Uber's platform by guiding them through onboarding documents, allowing them to upload via WhatsApp, ask FAQs, ask onboarding status updates. Having an automated assistant help answer questions in conversational manner provides better user experience 24/7. Also own Automated Conversational Support Assistant for UberEats live order support. ## Work Experience ### Senior Staff Engineer @ Uber Jan 2022 – Present | Sunnyvale, California, United States Cognitive Computing: Building backends for NLP enabled conversational assistants for helping Uber partners and customers 24/7. ### Senior Software Engineer II @ Uber Jan 2019 – Jan 2022 | Palo Alto, California, United States Building Uber's Conversational Assistant platform in the Cognitive Computing team. ### Senior Software Engineer @ Uber Jan 2015 – Jan 2019 ### Senior Software Engineer @ Turn Jan 2015 – Present | Redwood City, CA ### Software Engineer, Data @ Turn Jan 2014 – Present | Redwood City, CA ### Member of Technical Staff @ Delphix Jan 2013 – Jan 2014 | Menlo Park, CA ### Post-Doctoral Research Associate @ University of Illinois Jan 2011 – Jan 2013 Developed theory and python based tool for analysis of simulation traces generated by interactions among human operators and safety-critical systems. Case study involved extracting, modeling and analyzing flight simulation data of aircrafts attempting to perform continuous descent approach instead of traditional staircase descent to runways. ### Graduate Research Assistant @ University of Illinois at Urbana-Champaign Jan 2010 – Jan 2011 Developed framework for modeling and analyzing the effect of both recommended human operator actions and their possible variations on safety and effectiveness of safety-critical systems. Developed Java based proof of concept tool for this framework. ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2008 – Jan 2009 ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2007 – Jan 2008 ### Graduate Research Assistant @ University of Illinois at Urbana-Champaign Jan 2007 – Jan 2007 Modeled and analyzed secure cryptographic communication protocols for communication of confidential medical information among medical professionals and patients. ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2006 – Jan 2006 ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2006 – Jan 2006 ### Graduate Research Assistant @ University of Illinois at Urbana-Champaign Jan 2006 – Jan 2006 Analyzed security and effectiveness properties of human-automation interaction protocol involved in Assisted Living Project. This project aims at devising automated systems for assisting people with medical needs in their home environments to diminish human assistant requirement. ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2005 – Jan 2005 ### Graduate Teaching Assistant @ University of Illinois at Urbana-Champaign Jan 2004 – Jan 2005 ### Graduate Teaching Assistant @ University of Illinois Jan 2003 – Jan 2004 Teaching Assistant for Introductory Computing course for Non-Techs: Advanced Excel, Visual Basic Scripting, SQL ### Lecturer @ Bangladesh University of Engineering & Technology Jan 2001 – Jan 2002 | Dhaka, Bangladesh Taught Microprocessors and Digital Computers course ## Education ### PhD in Computer Science University of Illinois Urbana-Champaign ### B.Sc. Engineering in Computer Science and Engineering Bangladesh University of Engineering and Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/ayesha-yasmeen - Portfolio: http://seclab-monroe.cs.uiuc.edu/~yasmeen/ --- Source: https://flows.cv/ayeshayasmeen JSON Resume: https://flows.cv/ayeshayasmeen/resume.json Last updated: 2026-04-10