Experience
2024 — Now
2023 — 2024
2023 — 2024
New York, United States
2022 — 2023
2022 — 2023
Acquired and onboarded clients through lead identification, innovative pitches, and effective deal closures.
Led end-to-end website design & development, ensuring successful product launches.
Provided comprehensive consulting services, facilitating meetings for project scoping, pricing, and domain acquisition, resulting in improved online visibility and brand engagement.
2014 — 2022
2014 — 2022
Ennis, County Clare, Ireland
As the Manager at La Strada, I am responsible for overseeing all aspects of the restaurant's operations, including staffing, scheduling, inventory management, and customer service.
Additionally, I serve as the in-house technical support, managing the restaurant's IT needs and troubleshooting any issues that arise. During the COVID-19 pandemic, I migrated all our documentation to the cloud. I also installed security cameras on-site to ensure the safety of our staff and customers. As a technologically-savvy manager, I designed and developed the restaurant website, providing an online presence to attract new customers and handle orders & reservations online.
My day-to-day responsibilities include managing a team of servers, bussers, and kitchen staff, coordinating with vendors to ensure timely delivery of supplies, and working to promote our brand and attract new customers.
In my time at La Strada, I have worked to improve the efficiency and effectiveness of our operations, resulting in increased customer satisfaction and higher profits.
2020 — 2021
2020 — 2021
Ennis, County Clare, Ireland
As a Software QA Engineer at Vitalograph working on clinical trials, I was responsible for ensuring the quality of medical device software applications across a range of platforms, including PC, Embedded, Web, and Mobile. I worked closely with cross-functional teams, effectively communicating with other departments and adhering to company guidelines and good documentation practices (GDP).
In this role, I was instrumental in defining test strategies, requirements, test cases, and processes across several projects. I contributed to the execution and reporting of the QA effort, ensuring that all software products met high standards of quality.
Working in a fast-paced environment, I was able to effectively manage multiple projects and prioritize tasks as needed. With a strong attention to detail and a deep understanding of software development methodologies, I was able to ensure that all software products were thoroughly tested and met customer needs.
Education
University of Limerick