• Led several works initiatives in Analytics and Financial Reporting, designing intuitive 0-1 products and features that simplify complex data analysis for business users, report authors, and data admins.

• Designed and shaped the product strategy and roadmap for a new financial reporting initiative spanning multiple product areas. Led workshops, facilitated weekly cross-functional design sessions, and presented key insights and progress to senior leadership.

• Collaborated with the design team to revamp a high-usage Workday reporting tool, reducing user clicks from 210 to 22 and 45% decrease in the time it takes to create and maintain reports.

• Mentored junior designers across Analytics and other teams in UX best practices, stakeholder management, design critiques, and career growth.

• Led the design of complex insurance business configuration tools within the Claims domain of the Guidewire Cloud Platform.

• Designed and shipped impactful features like the Dynamic Claims Intake Designer and the Claims Autopilot Dashboard—streamlined Claim Intake workflows and enabled real-time monitoring of automated claim processing.

• Performed user research to validate usability and inform feature improvements for the futures implementation cycles.

• Worked closely with cross-functional teams including design, engineering, and product to develop and execute end-to-end products for patients seeking mental healthcare and their care providers

• Improved the internal patient management system within Mindstrong Care Web application

• Collaborated with the design team to create the MVP version of Care Mobile for iOS and Android that aims to help providers with patient crisis intervention

• Conducted multiple qualitative internal user research with Mindstrong providers to better understand the user workflows, behaviors, needs, and pain-points