Engaged in various product discovery sessions and design sprints, leading user research, usability testing, prototyping, and app design initiatives for projects including B2B eCommerce, Agent Toolbox, and MySupply.
Primarily Responsibilities:
• Enhanced the end-to-end experience of B2B eCommerce through usability reviews, UX issue identification, and design recommendations.
• Conducted user research, usability testing, and competitive analysis to inform UX decisions, contributing to customer growth.
• Designed wireframes, interactive prototypes, and design systems, converting them into clickable prototypes.
• Collaborated closely with clients, application owners, business, design, and development teams to propose UX and business solutions.
• Generated documentation illustrating user experiences, including user scenarios, functional specifications, wireframes, and flow diagrams.
• Aligned wireframe content and documented functional behavior for client approval in pre-build stages.
• Championed user-centered design principles and facilitated peer review sessions to validate site usability engineering.
• Addressed User Interface design queries and needs, creating wireframes based on requirements and designing graphical elements.
• Collaborated with development teams to ensure the best technical solutions met product requirements.
• Offered expert recommendations on application improvement strategies, emphasizing user-centric approaches to enhance user experience and drive project success.
• Implemented industry standards and methodologies into products or applications.
• Evaluated web-based applications, providing recommendations to address accessibility issues and enhance compatibility with leading screen readers.