I lead UX for Google Cloud’s AI platforms spanning developer and business applications, including Gemini Enterprise agent builder, Apigee, AppSheet, and Application Integration.

My work focuses on shaping product vision and experience strategy for AI-powered systems—enabling users to discover insights, make decisions, and take action through agent-driven workflows and integrated application experiences.

Key Contributions:

• AI Platforms & Agentic Systems: Defined UX strategy for AI-powered platforms, including agent creation, orchestration, and governance—enabling users to build, manage, and deploy intelligent systems that automate workflows and drive action across enterprise environments.

• No-Code & Application Experiences: Led design for no-code/low-code application platforms, enabling business users to create, connect, and automate workflows across systems without engineering expertise.

• Workflow Automation & Integration: Shaped application integration and connector ecosystems, enabling orchestration of services, data, and business processes across platforms.

• Product & Organizational Leadership: Built and led a 35-person UX (Design & Research) organization, influencing product direction and aligning Product and Engineering teams.

Director, UX (Design) – Cloud AI, Industry Solutions

• Led UX for AI-powered products across conversational AI, document intelligence, and recommendation systems.

• Brought multiple AI products from inception to enterprise scale.

• Designed retail search and recommendation platforms used by top retail e-commerce websites, improving discovery and conversion.

• Contributed to scaling AI platforms generating multi-billion-dollar revenue.

Staff UX Leader – Ads Sales Platform

• Led UX for a unified sales platform supporting 50K users and driving ~75% of Ads revenue.

• Designed decisioning systems that improved targeting, prioritization, and sales productivity.

• Built and scaled high-performing UX teams.

Led the Experience Design team by creating Digital Transformation & Innovation framework, identify problems/opportunities, conceptualize and execute customer centric solutions & cloud based products for Renewals Business.

Led all user experience design efforts and manage 32 member user experience team for Vanguard Financial Advisors division's transactional and marketing external websites, mobi, iphone, ipad and android applications as well as all sales tools and trading applications.

Until Jan 2014, responsibilities included leading strategy and designing Vanguard's Institutional division's websites and Vanguard's Corporate Global ETF trading platform application.

Spearheaded user experience design efforts for Retail (B to C), Institutional (B to B and B to C), Vanguard United Kingdom web sites providing vision, strategy, information architecture, interface design and prototypes.