Led UX design for integrated networking features within the VCF portfolio, driving adoption and upsell by delivering contextual, high-value capabilities that enhance the overall customer experience.

Streamlined VCF user experiences by consolidating capabilities across VMware products, reducing duplication and increasing value with Out-of-the-Box (OOTB) features that eliminate the need for independent installations.

Enhanced customer experience with contextual workflows, enabling seamless transition from simple to advanced use cases within VCF, minimizing learning curves, and improving user satisfaction.

Conducted evaluations and integration proposals for network operations within VCF, identifying near-term opportunities to leverage capabilities from products like vRNI, vROps, HCX, and NSX.

Developed Network Operations Dashboard for VCF, focusing on streamlined network management and integrating network functionalities into VCF operations for a unified experience.

Lead designer of Networking Metrics, Monitoring Dashboard, Malware Prevention, Antrea(K8s Containers), Gateway Firewall, Public Cloud Management.

• Enterprise Cloud Native Infrastructure Networking and Security features.

• End-to-End product design.

Provided guidance for user experience design & research on Xenith's e-commerce website, built interaction map for UX critique, helped to optimize the path of purchase, product customizer, and information architecture of the website.

Improved overall user experience through utilizing heuristic evaluation, usability testing to identify problems, bottlenecks, and design flaws of the website.

Developed the frontend interface of Serial User Flow project for Xenith's Production Facility Lab, utilizing HTML/CSS and Javascript.

Designed mockups for future Xenith's mobile application, which will allow customers to purchase products, track orders, consume content, contact customer service and etc.

Worked as a UX representative of Xenith with Skidmore branding agency to collaborate on web designs, and UX research.

Presented report about the comparison of Panasonic with other competitors in Chinese market with SWOT method, proposed a possible market expansion strategy for Panasonic.

Crawled data from search engines and e-commerce platforms, analyzed the consumers’ behavior and preference based on statistics, and predicted the trend of product sales.

Oversaw ASP.NET backstage processing and maintenance during “Double 11” online shopping festival, collected live sales data and analyzed consumer preference.