# Barbara (Bobbi) Spiegel > Product Manager at Cityblock Health Location: New York, New York, United States Profile: https://flows.cv/barbarabobbispiegel Product manager passionate about building health tech that expands access to care and makes healthcare feel personal ## Work Experience ### Product Manager II, Patient Engagement @ Cityblock Health Jan 2025 – Present ### Product Manager I, Patient Engagement @ Cityblock Health Jan 2021 – Jan 2025 ### Associate Product Manager @ Cityblock Health Jan 2020 – Jan 2021 Managed product team requirements for new insurance partner implementations, including custom feature requests and cross-functional integrations with the data team, ensuring smooth and timely execution Created and led the execution of a roadmap for a customizable user and permissions model, enabling scalable, HIPAA-compliant patient management across multiple states and care plans ### Clinical Content Specialist @ Cityblock Health Jan 2019 – Jan 2020 | Greater New York City Area Developed and implemented content copy for physicians and nurses to use in patient assessments, care plans, and notes within the custom Commons software platform, enhancing user experience and clinical workflows Self-taught to code TypeScript within Visual Studio Code to accelerate the content development lifecycle, enabling faster updates and more efficient content releases to users ### Accelerated Development Program Associate @ Change Healthcare Jan 2017 – Jan 2019 | Greater Nashville Area, TN The Accelerated Development Program (ADP) is a two-year rotational development program that immerses team members in the various business and technical facets of the organization. Rotational assignments and leadership development through participation in formal and informal learning opportunities, including mentoring and coaching. ### Eligibility and Enrollment Operations Associate @ Change Healthcare Jan 2019 – Jan 2019 | Greater Atlanta Area Constructed a new operational workflow for the patient Medicaid enrollment call center, reducing the average call abandonment rate from 35% to below 15% Utilized Lean-Six Sigma Methodologies to help reduce the $663,000 annually spent on sending paper Medicaid screening letters to self-pay patients ### Enterprise Imaging Business Analyst @ Change Healthcare Jan 2018 – Jan 2018 | San Francisco Bay Area Conducted a competitive analysis of the top three enterprise imaging competitors, providing strategic insights to inform decision-making and enhance the company’s market positioning Created a P&L model in Excel to analyze the costs associated with transitioning existing customers to the vendor-neutral archive feature of our cloud-based platform ### Customer Experience Project Manager @ Change Healthcare Jan 2018 – Jan 2018 | Greater Nashville Area, TN Built and managed 50+ surveys and dashboards in Qualtrics to capture and present 'Voice of Customer' insights, enabling business leaders to make data-driven decisions to improve customer outcomes On the new changehealthcare.com website, I built and designed a feedback channel using Qualtrics Site Intercept. This was used to gain feedback on the ease of navigation, design, and overall user experience for our customers on the website ### Portfolio Management Analyst @ Change Healthcare Jan 2017 – Jan 2017 | Greater Nashville Area, TN Learned the capital funding model for our R&D product portfolio and facilitated the capital approval process of over $55,000,000 in projects. This involved analyzing the capital expenditures, operating expenditures, return on investment, and project overview for each project proposal. Designed and implemented a streamlined process for capital proposal approvals during the merger with McKesson Technologies, ensuring visibility and alignment of R&D capital expenditures for both companies ### Tour Guide @ University of Rochester Jan 2014 – Jan 2017 | Rochester, NY Led personalized tours of the University of Rochester for prospective students, families, and distinguished guests. ### Summer Session Assistant @ Memorial Sloan Kettering Cancer Center Jan 2015 – Jan 2015 Worked in Pediatric Department serving as a liaison between patients, doctors, nurses, social workers, and child life specialists. Responsible for coordinating with other nurses and doctors to direct patients and families to the correct offices and appointments. Updated patient medical charts, assisted in HIPAA implementation, and answered patient phone calls. ### Finance Intern @ Atlantic Home Loans, Inc. Jan 2014 – Jan 2014 | Pine Brook, NJ Processed mortgage loan rate lock requests and worked with mortgage loan traders to sell loans to investors ### Accounting Intern @ Atlantic Home Loans, Inc. Jan 2013 – Jan 2013 | Pine Brook, NJ Processed accounts payable, accounts receivable, check requests and receipts ## Education ### Bachelor’s Degree in Public Health University of Rochester Jan 2013 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/barbara-bobbi-spiegel-a3b066b3 --- Source: https://flows.cv/barbarabobbispiegel JSON Resume: https://flows.cv/barbarabobbispiegel/resume.json Last updated: 2026-03-29