# Beatriz Monteiro > UX Program Manager | Design Program Manager | Design Operations Lead | UX Operations | User-Centered Product Development | Lead Design Program Manager | Senior Design Program Manager Location: San Francisco, California, United States Profile: https://flows.cv/beatrizmonteiro Senior Design Program Manager with 20+ years of experience leading end-to-end program execution across design, product, and engineering teams in global commerce and platform environments. Proven track record delivering user-centered digital experiences used by 100M+ users across Dell Technologies, Autodesk, GE Digital, and eBay. Known for driving operational excellence by transforming ambiguity into clear, scalable processes that enable teams to execute efficiently in fast-paced environments. Experienced in leading complex, portfolio-level programs, optimizing design operations and workflows, and driving alignment across design, product, and engineering to deliver high-quality, user-centered outcomes at scale. I've also been awarded and commended for vision, innovation, impact, thought leadership, partnership, commitment, creative solutions, drive, agility, accountability, efficiency, positive attitude, enthusiasm, dedication, clear communication, hard work, inclusiveness, and cross-functional collaboration. Tools: Figma, Asana, Jira, Confluence, Smartsheet, Adobe Creative Suite, Google Workspace, Microsoft 365 ## Work Experience ### Technical Program Manager / Senior Design Program Manager @ Dell Technologies Jan 2022 – Jan 2026 | San Francisco, California, United States • Led design program management across design, product, and engineering teams delivering global digital experiences used by millions of users. • Partnered with design, product, and engineering leadership driving portfolio planning, roadmap alignment, and resourcing strategies across large, high-impact initiatives. • Led complex end-to-end AI-driven commerce initiatives, reducing program delivery timelines by 50% through improved cross-functional collaboration, and operational rigor. • Established design team operational frameworks for complex and ambiguous end-to-end initiatives driving portfolio planning, and roadmap alignment. • Communicated program status, risks, and tradeoffs to executive stakeholders, enabling cross-organizational decision-making and executive alignment across multiple teams. ### Design System Program Manager - Design Operations @ Autodesk Jan 2019 – Jan 2022 | San Francisco, California • Built and scaled design system program operations enabling consistent product experiences across enterprise software platforms. • Drove design system adoption and roadmap alignment across a large-scale website redesign by partnering with design, product, and engineering leadership and teams. • Established adoption governance frameworks and prioritization models, improving decision-making for roadmap alignment across design, product, and engineering teams. ### Program Manager - UX Design & Strategic Operations @ GE Digital Jan 2013 – Jan 2019 | San Ramon, California • Led strategic design initiatives across Industrial Internet of Things software platforms supporting global product teams. • Implemented a global prototyping platform improving design team productivity and reducing prototyping costs 10x. • Partnered with design leadership on resourcing strategies to balance resourcing across portfolios, improving quality, and business impact. • Managed vendor partnerships supporting initiatives across multiple business units. ### Manager, Contract Staffing @ Client: Catalyst Resources Jan 2012 – Jan 2012 | San Mateo, California Surpassed company profit margin goals, driving the execution of multiple business plans and projects in an Agile environment. • Participated in the business development process, defined budget and resources needs, built and negotiated contracts. • Recruited and hired talent, set priorities for engineers and designers, oversaw deliverables and quality of work. • Managed schedules, budgets and assets, anticipated issues and provided solutions, achieving product and business goals. ### Program Manager @ LEVEL, a Rosetta Company Jan 2011 – Jan 2011 | San Jose, California Improved the reporting process developing a financial dashboard to better estimate resources costs and track actual spend. This tool was later implemented by Finance into the company reporting systems and rolled out to the whole organization. • Led and provided supervision to a team of project managers overseeing quality of work, budget, and profit margin. • Participated in the recruiting and hiring processes, interviewed candidates, trained, and monitored team’s performance. • Partnered with business development and account executives, creating proposals, pitches, and negotiating contracts. • Simultaneously managed multiple projects and cross-functional teams, set schedules and priorities, tracked deliverables, collaborated with discipline leads and projects teams successfully executing on business plans. ### Senior Producer, Team Lead @ Odopod Jan 2010 – Jan 2010 | San Francisco, California Solved challenging operational problems and successfully led the launch of digital, interactive, social media and advertising projects. Achieved results by collaborating with clients, vendors and internal teams, offering critical creative, strategic and tactical solutions. • Collaborated with stakeholders, strategists, designers and engineers, ensured timely deliverables and project success. • Executed on account plans, managing and monitoring budgets, actual spend, forecast, facilitating invoicing and billing. • Participated in client pitches, statements of work, contract negotiations, managing relationships with clients and vendors. • Set and managed schedules, defined product requirements and priorities, resourcing needs, and solved many problems. ### Production Manager @ Hot Studio Jan 2010 – Jan 2010 | San Francisco, California Collaborated with the leadership team, directors, and cross-functional teams on strategic hires. • Standardized the agency talent recruiting processes, from job posting to documenting applications, qualifying candidates, scheduling interviews, and selecting key hires for strategic positions in the New York and San Francisco offices. • Recommended processes to improve and simplify production of digital assets for ongoing iPad application development. ### Project Manager, User Experience Design @ eBay Inc. Jan 2009 – Jan 2009 | San Jose, California Successfully executed the business strategy and objectives via strong collaboration and Agile leadership. Managed global cross-functional teams of engineers, designers, content strategists, product marketing and managers, launching eBay Classifieds. • Set and managed budget, actual spend, forecast, schedule, resource allocation, quality of work and performance. • Recognized needs, anticipated risks, tracked dependencies and facilitated all necessary stakeholders approvals. • Simplified the assets hand-off process developing and maintaining a detailed inventory of deliverables ownership and status in each product track, live-to-site and prototyping, set priorities for designers and engineers geographically distributed. ### Resource Manager, User Experience Design @ eBay Inc. Jan 2007 – Jan 2008 | San Jose, California Reduced costs, developed and maintained a scalable, cost effective resource planning model by investigating resource allocations estimates and actual spend, forecasting and confirming resource requirements and future costs, nationally and globally. • Managed third-party vendors and allocated resources geographically distributed: on-site, off site and offshore. • Sourced and recommended vendors, overseeing budget, contract negotiations, quality of work and performance. • Removed blockers and impediments and kept teams highly productive, ensuring 100% resource allocation to projects. ### Visual Design Manager, User Experience Design @ eBay Inc. Jan 2006 – Jan 2007 | San Jose, California Participated in the Global redesign of eBay.com, managing the UX design roadmap and operations for the visual design team. Products included: Homepage, Global Header, Search, Categories, Navigation, My eBay, Sign In, Check Out integrated with PayPal, Trust & Safety, Sell, Registration, Shipping, Help, Email, Messages, Local, Merch, Ad and Sponsored Search. • Promoted UX standards across the organization, developed and maintained a process for design reviews and approvals. • Increased conversion rolling out a holistic site redesign, collaborating with global product management/marketing, engineers, QA, legal, operations, researchers, designers, content strategists, localization, design and staffing agencies. • Recruited talent and mentored the team. Evaluated employee performance, facilitated training and career development. • Drove strategic direction managing day-to-day operations, setting priorities and allocating resources. ### Localization Manager, User Experience Design @ eBay Inc. Jan 2006 – Jan 2006 | San Jose, California Solved a critical content management problem creating a simpler process to add new content and creative assets to the eBay Platform. Since then this process has been established as part of eBay product development lifecycle. • Launched eBay French Canadian site, managed complex set of content and creative assets with many inter-dependencies. • Set up and managed schedule, budget, resources, avoided risks, and facilitated issues escalations in multiple locations. • Collaborated with global cross-functional product management and marketing teams, legal, operations, engineering, QA, localization, technical documentation, delivering results, successfully achieving users needs and business goals. ### Senior Manager, Client Services @ Claria Corp. Jan 2003 – Jan 2005 | Redwood City, California Drove and managed a profitable multimillion-dollar SEM/SEO business in partnership with Yahoo! Search Marketing. • Recruited, coached and managed a team of account managers managing relationships with partners, clients and vendors in global locations, including the U.S., Europe, and Asia. Traveled to London, Paris and Munich to train Yahoo! teams. • Coordinated localization, all aspects of technical implementation and ongoing revenue optimization. • Analyzed key performance indicators through internally developed Analytics tools. ### Director, Production @ Netscape Communications, AOL/Time Warner Jan 2000 – Jan 2001 | Mountain View, California Managed a team of producers achieving highest levels of productivity during reorganizations, mergers, and acquisitions. • Collaborated with designers, engineers, QA, program managers, marketing teams, business development, sales, legal, operations, realizing clients, partners and company’s common business goals. • Recruited and mentored team, and facilitated career development. Monitored performance ensuring results were met. • Oversaw content and products integration on Netscape.com from AOL/Time Warner and global partners. ### Executive Producer @ Netscape Communications, AOL/Time Warner Jan 2000 – Jan 2000 | Mountain View, California Served as both executive producer and acting director for the Consumer Programming Production team, promoted after two months to Director of Production. • Managed producers and the integration of Netscape, AOL and Time Warner digital products on Netscape.com Computing & Internet channel, including Browser Download and Software Update. ### Manager, Producer, International Website Development @ Netscape Communications, AOL/Time Warner Jan 1996 – Jan 1999 | Mountain View, California Simultaneously managed localization, global ad operations, and feeds and products integration from global partners. • Hands-on web producer of Netscape international websites for 23 locales, including the Americas, Asia Pacific (APAC) and the Europe, Middle East and Africa (EMEA) regions. Released and maintained various Netscape international websites. • Launched the first double-byte feed at Netscape, collaborating with global partners, product managers and engineers. ## Education ### Project Management University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/beatrizmonteiro --- Source: https://flows.cv/beatrizmonteiro JSON Resume: https://flows.cv/beatrizmonteiro/resume.json Last updated: 2026-04-13